Context handling in Inbox component

Hi team,

I forked the Java SDK to start sending a context object as part of the trigger event payload.

Based on this changelog:
https://novu.co/changelog/multi-tenancy?utm_source=recent.dev&utm_medium=referral&utm_campaign=changelog

I’m sending the context in the following format:

context: { type: 'tenant', id: 'some-id' }

context: { type: 'tenant', id: 'some-id' }

In the Novu dashboard, I can see that the context is successfully attached to the event (image attached). However, after introducing this change, I stopped receiving notifications in the in-app inbox.

This is my current Inbox component configuration:

return (
  <Inbox
    applicationIdentifier={import.meta.env.VITE_NOVU_APPLICATION_IDENTIFIER!}
    subscriber={{
      subscriberId: user.id,
      firstName: user.firstName ?? undefined,
      lastName: user.lastName ?? undefined,
      email: user.primaryEmailAddress?.emailAddress ?? undefined,
      phone: user.primaryPhoneNumber?.phoneNumber ?? undefined,
      avatar: user.imageUrl,
      locale: locale,
    }}
    localization={localization}
    routerPush={(path: string) => navigate(path)}
    appearance={{
      elements: {
        root: {
          zIndex: 200,
        },
        popoverContent: {
          zIndex: 200,
        },
      },
    }}
  />
);

return (
  <Inbox
    applicationIdentifier={import.meta.env.VITE_NOVU_APPLICATION_IDENTIFIER!}
    subscriber={{
      subscriberId: user.id,
      firstName: user.firstName ?? undefined,
      lastName: user.lastName ?? undefined,
      email: user.primaryEmailAddress?.emailAddress ?? undefined,
      phone: user.primaryPhoneNumber?.phoneNumber ?? undefined,
      avatar: user.imageUrl,
      locale: locale,
    }}
    localization={localization}
    routerPush={(path: string) => navigate(path)}
    appearance={{
      elements: {
        root: {
          zIndex: 200,
        },
        popoverContent: {
          zIndex: 200,
        },
      },
    }}
  />
);

Do I need to tweak anything in this setup to support context-aware notifications?

I expected that, without any additional context filtering on the Inbox component, all notifications would still be visible regardless of context — but that doesn’t seem to be the case.

Could you please help me understand what’s missing or how this should be configured properly?

Thank you in advance.

Novu

Multi-Tenancy

Novu now supports full multi-tenancy using Contexts, making it possible to isolate notifications, preferences, and credentials across tenants, workspaces, or applications within a single project.

Context handling in Inbox component

context: { type: 'tenant', id: 'some-id' }

context: { type: 'tenant', id: 'some-id' }

return (
  <Inbox
    applicationIdentifier={import.meta.env.VITE_NOVU_APPLICATION_IDENTIFIER!}
    subscriber={{
      subscriberId: user.id,
      firstName: user.firstName ?? undefined,
      lastName: user.lastName ?? undefined,
      email: user.primaryEmailAddress?.emailAddress ?? undefined,
      phone: user.primaryPhoneNumber?.phoneNumber ?? undefined,
      avatar: user.imageUrl,
      locale: locale,
    }}
    localization={localization}
    routerPush={(path: string) => navigate(path)}
    appearance={{
      elements: {
        root: {
          zIndex: 200,
        },
        popoverContent: {
          zIndex: 200,
        },
      },
    }}
  />
);

return (
  <Inbox
    applicationIdentifier={import.meta.env.VITE_NOVU_APPLICATION_IDENTIFIER!}
    subscriber={{
      subscriberId: user.id,
      firstName: user.firstName ?? undefined,
      lastName: user.lastName ?? undefined,
      email: user.primaryEmailAddress?.emailAddress ?? undefined,
      phone: user.primaryPhoneNumber?.phoneNumber ?? undefined,
      avatar: user.imageUrl,
      locale: locale,
    }}
    localization={localization}
    routerPush={(path: string) => navigate(path)}
    appearance={{
      elements: {
        root: {
          zIndex: 200,
        },
        popoverContent: {
          zIndex: 200,
        },
      },
    }}
  />
);

Novu

Multi-Tenancy

Novu now supports full multi-tenancy using Contexts, making it possible to isolate notifications, preferences, and credentials across tenants, workspaces, or applications within a single project.

Context handling in Inbox component

Context handling in Inbox component

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