Need a refund for domain I can no longer use for my intended purpose

hi all, hope everyone is well !!!! wanted to post in here incase i don't get a response from the billing team (or i forget to check) but I bought a domain 1/2d ago and I can no longer use it for it's intended purpose unfortanately. haven't touched it since so i was looking to get refunded my cost. not sure if billing team will respond quickly or if it'll take a week+ to get back to me. just wanted to check & see with you guys what base ETA is :') thank you all for any and all help!!!
23 Replies
Laudian
Laudian•2w ago
The community can't help with billing issues, but domains are non-refundable anyway.
gia !?!?!?
gia !?!?!?OP•2w ago
yes i know but wanted to leave this here incase. and yeah unfortnately 😭 wanted to see if i could get one either way as I haven't touched it and don't think i'll be able to use it
Chaika
Chaika•2w ago
billing is super slow, if that's the majority of your question. There's no mechanism for Cloudflare to get a refund on the fee they paid the Registry/ICANN, so if they gave you a refund it'd be out of their own pocket
gia !?!?!?
gia !?!?!?OP•2w ago
oh lord 😭😭😭 wish me luck then. i have no idea what to do with my domain then i have no idea how to set up a website w/ it
hyteq
hyteq•2w ago
what domain is it?
gia !?!?!?
gia !?!?!?OP•2w ago
giaenri.com! i’m trying to figure out how it works or actually use it incase they reject my request for a refund… but no luck 😭
hyteq
hyteq•2w ago
ah, did you get it for a year? refunds are not easy to get, if at all possible lol
Chaika
Chaika•2w ago
Depends what you want to do with it. Cloudflare has a few products you can built sites on like Cloudflare Pages, but not too friendly to beginners/not a drag and drop create your website platform
gia !?!?!?
gia !?!?!?OP•2w ago
yes for a year 😭 so far i wanna make a website ish but for now i would be fine with a simple redirect
hyteq
hyteq•2w ago
i can make you a website if u want, so it's not wasted
gia !?!?!?
gia !?!?!?OP•2w ago
ah thank you so much! how are you able to do that though with cloudflare 😭
hyteq
hyteq•2w ago
cloudflare pages
gia !?!?!?
gia !?!?!?OP•2w ago
ohhhhh alright
hyteq
hyteq•2w ago
feel free to message me if you want ^ aslong as it's not a massive project lul
gia !?!?!?
gia !?!?!?OP•2w ago
okay i will ina sec thank you lol no not really idk
hyteq
hyteq•2w ago
nw
gia !?!?!?
gia !?!?!?OP•2w ago
i wanted the site to originally have my socials listed but not sure if that's too much if not it can just redirect to my youtube
hyteq
hyteq•2w ago
that's very simple yeah
gia !?!?!?
gia !?!?!?OP•2w ago
perfect i'll dm ya ina sec update didn’t get a refund 😭 they denied it but atleast i tried
salmon
salmon•2w ago
it looks good lol i just went there
gia !?!?!?
gia !?!?!?OP•2w ago
thank you i got help w/ it!!! i’m debating wanting to redirect it to somewhere diff or keep it that way!
salmon
salmon•2w ago
anyhow if it paid by year you can just cancel it. you will keep the domain until 365 days pass
gia !?!?!?
gia !?!?!?OP•2w ago
i did i’ll just try and use it!

Did you find this page helpful?