Overlay isn't updating for different streams.

I stream one category, Astroneer for example, and stream for 11 hours. I then do another stream next day and it now says like 94hrs on my timer and is still on the astroneer category regardless of my changing category. This is really annoying, can someone please help?
33 Replies
⟡. scarlet
⟡. scarletOP4mo ago
It only updates when I go back into the overlay builder and back out again
Marc
Marc4mo ago
We have three types of timers, stream uptime, viewer uptime and chat-controlled timer. It sounds like you created a chat controlled timer when you really want a stream uptime timer.
⟡. scarlet
⟡. scarletOP4mo ago
i used the regular like setup it says 'stream uptime'
⟡. scarlet
⟡. scarletOP4mo ago
No description
Marc
Marc4mo ago
@milk To calculate the stream uptime, we use the stream start time directly from the Twitch API. It’s possible that it was maybe something on Twitch’s end. When next will you be live?
⟡. scarlet
⟡. scarletOP4mo ago
rn
Marc
Marc4mo ago
What's your Twitch username?
⟡. scarlet
⟡. scarletOP4mo ago
x watermelon x ^
Marc
Marc4mo ago
@milk Twitch says you're offline
No description
⟡. scarlet
⟡. scarletOP4mo ago
yeah im loading my game give me a sec live now
Marc
Marc4mo ago
Can you sign out of Overlay Expert and sign back in with Twitch?
⟡. scarlet
⟡. scarletOP4mo ago
i have multiple times i can do it rn tho
Marc
Marc4mo ago
@milk OK let me know when you've signed back in
⟡. scarlet
⟡. scarletOP4mo ago
done
Marc
Marc4mo ago
Now the stream uptime in your overlay looks OK
⟡. scarlet
⟡. scarletOP4mo ago
but that's only a temporary fix
Marc
Marc4mo ago
We may have just lost access to your Twitch account information for some reason
⟡. scarlet
⟡. scarletOP4mo ago
oh ok
Marc
Marc4mo ago
If you watch your stream from desktop/PC, you will see a message asking to reauthenticate when this happens
⟡. scarlet
⟡. scarletOP4mo ago
oh i dont have that so
Marc
Marc4mo ago
Hmm When you're in the builder, it should ask you to reauthenticate too. Did you ever get that?
⟡. scarlet
⟡. scarletOP4mo ago
nope it just says about the new builder thing
Marc
Marc4mo ago
The walkthrough? Not sure how to get the reauthentication message to you if you're not watching from desktop/PC and I don't like posting to chat
⟡. scarlet
⟡. scarletOP4mo ago
yeah idk ill probably just figure out it isnt updating ty for the help
Marc
Marc4mo ago
We usually don't lose access often, but sometimes Twitch things happen
⟡. scarlet
⟡. scarletOP4mo ago
i just changed stream categories and reset the stream but it hasnt updated
No description
⟡. scarlet
⟡. scarletOP4mo ago
did the login thing and it changed it but this is very irritating to deal with
Marc
Marc4mo ago
OK I’ll look into this tonight
⟡. scarlet
⟡. scarletOP4mo ago
thanks
Marc
Marc4mo ago
@milk I just deployed a potential fix for this and stream-related dynamic items like stream title or viewer count should update every 2 minutes now. Can you let me know how your next stream goes?
⟡. scarlet
⟡. scarletOP4mo ago
sure, i will do. tysm! btw hasnt fixed im streaming rn it had 51hrs on the timer and another category i had to log back in
Marc
Marc4mo ago
👀 @milk OK this should be working again 🙏
⟡. scarlet
⟡. scarletOP4mo ago
alright thanks

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