My account has been banned by mistake.
I filed a complaint, which included all the information proving my ownership of the account. The complaint was accepted, but suddenly my account was blocked for ten years, on the grounds that I was not the account owner.
Question: What should I do? Do I have to wait three months before filing another complaint, or what?
Question: What should I do? Do I have to wait three months before filing another complaint, or what?
Solution
Hello, @win_gg!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
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