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Heroic Games Launcher•8mo ago

I got this error while logging in, how do I fix it?

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HeroicBot

H

HeroicBotAPP•5/8/25, 1:46 AM

To help you, we need a game log. Please see the following images on how to get it.

popular-magenta

P

popular-magenta•5/8/25, 2:02 AM

this isnt a gamelog issue

popular-magenta

P

popular-magenta•5/8/25, 2:02 AM

this is a login issue

dry-scarlet

D

dry-scarlet•5/8/25, 6:13 AM

things to try (you do not need to do all of these, usually just one will do it):

Use a known good DNS instead of the one provided by your ISP, such as 1.1.1.1 or 8.8.8.8
Disable IPv6
Terther to your mobile device
Use a VPN with a US end point

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