why rejected recovery? What reason?

why was this UID rejected from the recovery form?
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Solution
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible.

You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions.
@Vision@KHAN
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