Subscribed via AWS Marketplace, but can't figure out how to access the paid plan

I pitched my team on migrating some projects from RDS to Neon. Being an AWS shop, our administrator found Neon in the AWS Marketplace and subscribed to the scale plan. The subscription shows up in our contacts and shows as active, but we can't figure out how to access the plan.

I understand this isn't "official" support, but we can't figure out how to access the paid plan, so we can't submit an actual ticket.
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