N
Neon•8mo ago
fair-rose

Can't pay for Neon via Azure Marketplace

Hi all, I've been trying to purchase a Neon Growth plan via our Azure Portal, but the window seems to load forever. Is anyone else having this issue and are there any workaround? Can't open a support ticket... because well, we don't have a plan (yet), lol
No description
3 Replies
fair-rose
fair-roseOP•8mo ago
Either this, or if I directly search for Neon in the Marketplace, I get taken to a entry that forces me to make a deployment with a Neon Serverless Postgres Private Preview - Scale planName, which causes the price to be $0 and the deployment to fail Okay, I fixed this, but the Neon Azure Marketplace App is totally broken. If anyone else encounters this: - create a custom deployment in Azure - set your template to this: 
{
    "$schema": "http://schema.management.azure.com/schemas/2014-04-01-preview/deploymentTemplate.json#",
    "contentVersion": "1.0.0.0",
    "parameters": {
        "name": {
            "type": "String"
        },
        "location": {
            "type": "String"
        },
        "tags": {
            "type": "Object"
        },
        "orgName": {
            "type": "String"
        },
        "userDetails": {
            "type": "Object"
        },
        "offerDetails": {
            "type": "Object"
        }
    },
    "resources": [
        {
            "type": "Neon.Postgres/organizations",
            "apiVersion": "2024-08-01-preview",
            "name": "[parameters('name')]",
            "location": "[parameters('location')]",
            "tags": "[if(contains(parameters('tags'), 'Neon.Postgres/organizations'), parameters('tags')['Neon.Postgres/organizations'], json('{}'))]",
            "properties": {
                "marketplaceDetails": {
                    "subscriptionId": "",
                    "subscriptionStatus": "PendingFulfillmentStart",
                    "offerDetails": "[parameters('offerDetails')]"
                },
                "userDetails": "[parameters('userDetails')]",
                "companyDetails": {
                    "companyName": "",
                    "country": "",
                    "businessPhone": ""
                },
                "partnerOrganizationProperties": {
                    "organizationName": "[parameters('orgName')]"
                }
            }
        }
    ]
}
{
    "$schema": "http://schema.management.azure.com/schemas/2014-04-01-preview/deploymentTemplate.json#",
    "contentVersion": "1.0.0.0",
    "parameters": {
        "name": {
            "type": "String"
        },
        "location": {
            "type": "String"
        },
        "tags": {
            "type": "Object"
        },
        "orgName": {
            "type": "String"
        },
        "userDetails": {
            "type": "Object"
        },
        "offerDetails": {
            "type": "Object"
        }
    },
    "resources": [
        {
            "type": "Neon.Postgres/organizations",
            "apiVersion": "2024-08-01-preview",
            "name": "[parameters('name')]",
            "location": "[parameters('location')]",
            "tags": "[if(contains(parameters('tags'), 'Neon.Postgres/organizations'), parameters('tags')['Neon.Postgres/organizations'], json('{}'))]",
            "properties": {
                "marketplaceDetails": {
                    "subscriptionId": "",
                    "subscriptionStatus": "PendingFulfillmentStart",
                    "offerDetails": "[parameters('offerDetails')]"
                },
                "userDetails": "[parameters('userDetails')]",
                "companyDetails": {
                    "companyName": "",
                    "country": "",
                    "businessPhone": ""
                },
                "partnerOrganizationProperties": {
                    "organizationName": "[parameters('orgName')]"
                }
            }
        }
    ]
}
- set your paramaters to this (THIS WILL DEPLOY A SCALE PLAN): 
{
  "$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentParameters.json#",
  "contentVersion": "1.0.0.0",
  "parameters": {
    "name": {
      "value": "<db name here>"
    },
    "location": {
      "value": "westus3"
    },
    "tags": {
      "value": {}
    },
    "orgName": {
      "value": "<org here>"
    },
    "userDetails": {
      "value": {
        "emailAddress": "<fill your email here>",
        "upn": "<fill your Azure UPN here>"
      }
    },
    "offerDetails": {
      "value": {
        "publisherId": "neon1722366567200",
        "offerId": "neon_serverless_postgres_azure_prod",
        "planId": "neon_serverless_postgres_azure_prod_scale",
        "planName": "Neon Serverless Postgres - Scale",
        "termId": "gmz7xq9ge3py",
        "termUnit": "P1M"
      }
    }
  }
}
{
  "$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentParameters.json#",
  "contentVersion": "1.0.0.0",
  "parameters": {
    "name": {
      "value": "<db name here>"
    },
    "location": {
      "value": "westus3"
    },
    "tags": {
      "value": {}
    },
    "orgName": {
      "value": "<org here>"
    },
    "userDetails": {
      "value": {
        "emailAddress": "<fill your email here>",
        "upn": "<fill your Azure UPN here>"
      }
    },
    "offerDetails": {
      "value": {
        "publisherId": "neon1722366567200",
        "offerId": "neon_serverless_postgres_azure_prod",
        "planId": "neon_serverless_postgres_azure_prod_scale",
        "planName": "Neon Serverless Postgres - Scale",
        "termId": "gmz7xq9ge3py",
        "termUnit": "P1M"
      }
    }
  }
}
I got the offerId and planId fields from their insider marketplace app, which works.
funny-blue
funny-blue•8mo ago
hey @Alec ! thanks for letting us know. we are looking into the issue and will get back to you.
national-gold
national-gold•8mo ago
hey @Alec This issue should be resolved now after the latest update on the Azure Portal. Thanks so much for finding a workaround and sharing it here in the meantime!

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