Can't pay for Neon via Azure Marketplace

rubber-blue · 2025-01-23T02:12:13.387Z

Hi all, I've been trying to purchase a Neon Growth plan via our Azure Portal, but the window seems to load forever. Is anyone else having this issue and are there any workaround? Can't open a support ticket... because well, we don't have a plan (yet), lol

R

rubber-blueOP•1/23/25, 2:19 AM

Either this, or if I directly search for Neon in the Marketplace, I get taken to a entry that forces me to make a deployment with a

Neon Serverless Postgres Private Preview - Scale

Neon Serverless Postgres Private Preview - Scale

Neon Serverless Postgres Private Preview - Scale

Neon Serverless Postgres Private Preview - Scale planName, which causes the price to be $0 and the deployment to fail

R

rubber-blueOP•1/23/25, 2:47 AM

Okay, I fixed this, but the Neon Azure Marketplace App is totally broken.

If anyone else encounters this:

create a custom deployment in Azure

set your template to this:

{
  "$schema": "http://schema.management.azure.com/schemas/2014-04-01-preview/deploymentTemplate.json#",
  "contentVersion": "1.0.0.0",
  "parameters": {
      "name": {
          "type": "String"
      },
      "location": {
          "type": "String"
      },
      "tags": {
          "type": "Object"
      },
      "orgName": {
          "type": "String"
      },
      "userDetails": {
          "type": "Object"
      },
      "offerDetails": {
          "type": "Object"
      }
  },
  "resources": [
      {
          "type": "Neon.Postgres/organizations",
          "apiVersion": "2024-08-01-preview",
          "name": "[parameters('name')]",
          "location": "[parameters('location')]",
          "tags": "[if(contains(parameters('tags'), 'Neon.Postgres/organizations'), parameters('tags')['Neon.Postgres/organizations'], json('{}'))]",
          "properties": {
              "marketplaceDetails": {
                  "subscriptionId": "",
                  "subscriptionStatus": "PendingFulfillmentStart",
                  "offerDetails": "[parameters('offerDetails')]"
              },
              "userDetails": "[parameters('userDetails')]",
              "companyDetails": {
                  "companyName": "",
                  "country": "",
                  "businessPhone": ""
              },
              "partnerOrganizationProperties": {
                  "organizationName": "[parameters('orgName')]"
              }
          }
      }
  ]
}

{
  "$schema": "http://schema.management.azure.com/schemas/2014-04-01-preview/deploymentTemplate.json#",
  "contentVersion": "1.0.0.0",
  "parameters": {
      "name": {
          "type": "String"
      },
      "location": {
          "type": "String"
      },
      "tags": {
          "type": "Object"
      },
      "orgName": {
          "type": "String"
      },
      "userDetails": {
          "type": "Object"
      },
      "offerDetails": {
          "type": "Object"
      }
  },
  "resources": [
      {
          "type": "Neon.Postgres/organizations",
          "apiVersion": "2024-08-01-preview",
          "name": "[parameters('name')]",
          "location": "[parameters('location')]",
          "tags": "[if(contains(parameters('tags'), 'Neon.Postgres/organizations'), parameters('tags')['Neon.Postgres/organizations'], json('{}'))]",
          "properties": {
              "marketplaceDetails": {
                  "subscriptionId": "",
                  "subscriptionStatus": "PendingFulfillmentStart",
                  "offerDetails": "[parameters('offerDetails')]"
              },
              "userDetails": "[parameters('userDetails')]",
              "companyDetails": {
                  "companyName": "",
                  "country": "",
                  "businessPhone": ""
              },
              "partnerOrganizationProperties": {
                  "organizationName": "[parameters('orgName')]"
              }
          }
      }
  ]
}

{
  "$schema": "http://schema.management.azure.com/schemas/2014-04-01-preview/deploymentTemplate.json#",
  "contentVersion": "1.0.0.0",
  "parameters": {
      "name": {
          "type": "String"
      },
      "location": {
          "type": "String"
      },
      "tags": {
          "type": "Object"
      },
      "orgName": {
          "type": "String"
      },
      "userDetails": {
          "type": "Object"
      },
      "offerDetails": {
          "type": "Object"
      }
  },
  "resources": [
      {
          "type": "Neon.Postgres/organizations",
          "apiVersion": "2024-08-01-preview",
          "name": "[parameters('name')]",
          "location": "[parameters('location')]",
          "tags": "[if(contains(parameters('tags'), 'Neon.Postgres/organizations'), parameters('tags')['Neon.Postgres/organizations'], json('{}'))]",
          "properties": {
              "marketplaceDetails": {
                  "subscriptionId": "",
                  "subscriptionStatus": "PendingFulfillmentStart",
                  "offerDetails": "[parameters('offerDetails')]"
              },
              "userDetails": "[parameters('userDetails')]",
              "companyDetails": {
                  "companyName": "",
                  "country": "",
                  "businessPhone": ""
              },
              "partnerOrganizationProperties": {
                  "organizationName": "[parameters('orgName')]"
              }
          }
      }
  ]
}

{
  "$schema": "http://schema.management.azure.com/schemas/2014-04-01-preview/deploymentTemplate.json#",
  "contentVersion": "1.0.0.0",
  "parameters": {
      "name": {
          "type": "String"
      },
      "location": {
          "type": "String"
      },
      "tags": {
          "type": "Object"
      },
      "orgName": {
          "type": "String"
      },
      "userDetails": {
          "type": "Object"
      },
      "offerDetails": {
          "type": "Object"
      }
  },
  "resources": [
      {
          "type": "Neon.Postgres/organizations",
          "apiVersion": "2024-08-01-preview",
          "name": "[parameters('name')]",
          "location": "[parameters('location')]",
          "tags": "[if(contains(parameters('tags'), 'Neon.Postgres/organizations'), parameters('tags')['Neon.Postgres/organizations'], json('{}'))]",
          "properties": {
              "marketplaceDetails": {
                  "subscriptionId": "",
                  "subscriptionStatus": "PendingFulfillmentStart",
                  "offerDetails": "[parameters('offerDetails')]"
              },
              "userDetails": "[parameters('userDetails')]",
              "companyDetails": {
                  "companyName": "",
                  "country": "",
                  "businessPhone": ""
              },
              "partnerOrganizationProperties": {
                  "organizationName": "[parameters('orgName')]"
              }
          }
      }
  ]
}

R

rubber-blueOP•1/23/25, 2:48 AM

set your paramaters to this (THIS WILL DEPLOY A SCALE PLAN):

{
"$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentParameters.json#",
"contentVersion": "1.0.0.0",
"parameters": {
  "name": {
    "value": "<db name here>"
  },
  "location": {
    "value": "westus3"
  },
  "tags": {
    "value": {}
  },
  "orgName": {
    "value": "<org here>"
  },
  "userDetails": {
    "value": {
      "emailAddress": "<fill your email here>",
      "upn": "<fill your Azure UPN here>"
    }
  },
  "offerDetails": {
    "value": {
      "publisherId": "neon1722366567200",
      "offerId": "neon_serverless_postgres_azure_prod",
      "planId": "neon_serverless_postgres_azure_prod_scale",
      "planName": "Neon Serverless Postgres - Scale",
      "termId": "gmz7xq9ge3py",
      "termUnit": "P1M"
    }
  }
}
}

{
"$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentParameters.json#",
"contentVersion": "1.0.0.0",
"parameters": {
  "name": {
    "value": "<db name here>"
  },
  "location": {
    "value": "westus3"
  },
  "tags": {
    "value": {}
  },
  "orgName": {
    "value": "<org here>"
  },
  "userDetails": {
    "value": {
      "emailAddress": "<fill your email here>",
      "upn": "<fill your Azure UPN here>"
    }
  },
  "offerDetails": {
    "value": {
      "publisherId": "neon1722366567200",
      "offerId": "neon_serverless_postgres_azure_prod",
      "planId": "neon_serverless_postgres_azure_prod_scale",
      "planName": "Neon Serverless Postgres - Scale",
      "termId": "gmz7xq9ge3py",
      "termUnit": "P1M"
    }
  }
}
}

{
"$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentParameters.json#",
"contentVersion": "1.0.0.0",
"parameters": {
  "name": {
    "value": "<db name here>"
  },
  "location": {
    "value": "westus3"
  },
  "tags": {
    "value": {}
  },
  "orgName": {
    "value": "<org here>"
  },
  "userDetails": {
    "value": {
      "emailAddress": "<fill your email here>",
      "upn": "<fill your Azure UPN here>"
    }
  },
  "offerDetails": {
    "value": {
      "publisherId": "neon1722366567200",
      "offerId": "neon_serverless_postgres_azure_prod",
      "planId": "neon_serverless_postgres_azure_prod_scale",
      "planName": "Neon Serverless Postgres - Scale",
      "termId": "gmz7xq9ge3py",
      "termUnit": "P1M"
    }
  }
}
}

{
"$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentParameters.json#",
"contentVersion": "1.0.0.0",
"parameters": {
  "name": {
    "value": "<db name here>"
  },
  "location": {
    "value": "westus3"
  },
  "tags": {
    "value": {}
  },
  "orgName": {
    "value": "<org here>"
  },
  "userDetails": {
    "value": {
      "emailAddress": "<fill your email here>",
      "upn": "<fill your Azure UPN here>"
    }
  },
  "offerDetails": {
    "value": {
      "publisherId": "neon1722366567200",
      "offerId": "neon_serverless_postgres_azure_prod",
      "planId": "neon_serverless_postgres_azure_prod_scale",
      "planName": "Neon Serverless Postgres - Scale",
      "termId": "gmz7xq9ge3py",
      "termUnit": "P1M"
    }
  }
}
}

I got the offerId and planId fields from their insider marketplace app, which works.

W

wispy-yellow•1/23/25, 5:48 PM

hey @Alec ! thanks for letting us know. we are looking into the issue and will get back to you.

I

inadequate-blush•1/23/25, 7:52 PM

hey @Alec This issue should be resolved now after the latest update on the Azure Portal. Thanks so much for finding a workaround and sharing it here in the meantime!

Can't pay for Neon via Azure Marketplace

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