Purchase problem
I change the region that i used to live in and now i want to purchase from another region but the game keep saying that purchase failed because im trying to do it in uncommon region with different currency
Im now living and russia and i can only purchase from app store
Solution:Jump to solution
Hello @xKILLUA,
It is best that you make purchase using the currency of the country you are residing at the moment. It restricts purchases from regions that don't match your current location or currency settings. To avoid issues like the "purchase failed" error, it is highly recommended that you update your payment method and region settings to match Russia. Thank you!...
6 Replies
Solution
Hello @xKILLUA,
It is best that you make purchase using the currency of the country you are residing at the moment. It restricts purchases from regions that don't match your current location or currency settings. To avoid issues like the "purchase failed" error, it is highly recommended that you update your payment method and region settings to match Russia. Thank you!
I cant change the in-game region to russia for 110 days at least so what should i do now ???
Im now living in russia and im trying to pay with Russian currency, but i cant
( it work for other accounts, i tried it on my my friends account)
Please take note that Sharing of accounts is against PUBG MOBILE's terms of service.
You may contact the customer service in-game and wait for their assistance. Otherwise you may also try using midasbuy for UC purchases.
Midasbuy unfortunately doesn’t work in russia because MIR bank cards doesn’t work at the site so the only way to purchase is from app store- mobile number
I sent many messages for in-game customer service and i still didn’t get a real solution, thats why i came here
And we don’t share accounts , we live together and he can purchase normally but i cant
Oh I see. Apologies for the misunderstanding.
I will follow this up for you. Will get back to you at my earliest. Thank you.
Thank you very much , appreciate your help