Account Removing Issue
My PUBG account is currently linked with both Google Play and Facebook. I want to remove the Google Play account but keep the Facebook one. However, the problem is that I already deleted the Google account without first removing it from PUBG. Is there any way I can now unlink the deleted Google account from PUBG? Right now, I can still log in using Facebook, but I’m worried that this might cause problems in the future. I'd really appreciate a solution, so I don’t run into issues later. 😦
See ...! The problem is, I’ve already permanently deleted my Google account, so I can’t log into it anymore. Because of the new PUBG update, they now send a verification code to the linked Gmail account for certain actions—including account unlinking. But since my Gmail no longer exists, I can’t receive the code, and that means I’m unable to remove the Google account from PUBG. If the Google account still existed, I could’ve fixed it. But now I’m stuck. Is there any way around this?
IGN: NBS丨Zeroツ
ID: 5389059071
Solution:Jump to solution
If you no longer have access to the linked Google account or the email address, you will need to submit a claim in-game to have your them manually unlinked by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the Google account and the email address which are currently linked to your account will be unlinked....
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Solution
If you no longer have access to the linked Google account or the email address, you will need to submit a claim in-game to have your them manually unlinked by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the Google account and the email address which are currently linked to your account will be unlinked.