N
Novu•4d ago
bledar

Bridge execution failed

When triggering a novu workflow with multiple steps I am getting the error: Bridge execution failed 
{
  "url": "http://api.novu.local:3000/v1/environments/681b3b62cf6457e583267b36/bridge",
  "statusCode": 500,
  "message": "Unknown bridge request error calling `http://api.novu.local:3000/v1/environments/681b3b62cf6457e583267b36/bridge`",
  "code": "UnknownBridgeRequestError",
  "cause": {
    "name": "HTTPError",
    "code": "ERR_NON_2XX_3XX_RESPONSE",
    "timings": {
      "start": 1747221741966,
      "socket": 1747221741967,
      "lookup": 1747221741967,
      "connect": 1747221741967,
      "upload": 1747221741967,
      "response": 1747221741985,
      "end": 1747221741986,
      "phases": {
        "wait": 1,
        "dns": 0,
        "tcp": 0,
        "request": 0,
        "firstByte": 18,
        "download": 1,
        "total": 20
      }
    }
  }
}
{
  "url": "http://api.novu.local:3000/v1/environments/681b3b62cf6457e583267b36/bridge",
  "statusCode": 500,
  "message": "Unknown bridge request error calling `http://api.novu.local:3000/v1/environments/681b3b62cf6457e583267b36/bridge`",
  "code": "UnknownBridgeRequestError",
  "cause": {
    "name": "HTTPError",
    "code": "ERR_NON_2XX_3XX_RESPONSE",
    "timings": {
      "start": 1747221741966,
      "socket": 1747221741967,
      "lookup": 1747221741967,
      "connect": 1747221741967,
      "upload": 1747221741967,
      "response": 1747221741985,
      "end": 1747221741986,
      "phases": {
        "wait": 1,
        "dns": 0,
        "tcp": 0,
        "request": 0,
        "firstByte": 18,
        "download": 1,
        "total": 20
      }
    }
  }
}
What can be the problem that is causing this error? Other workflows works fine.
No description
3 Replies
Pawan Jain
Pawan Jain•4d ago
@bledar by any chance you are using same step id with both email steps? Could you please copy the transactionId and paste it here?
bledar
bledarOP•4d ago
That was the error, I was trying to user condition to filter. How can I filter push notification step if user has no device tokens registered yet?
Pawan Jain
Pawan Jain•4d ago
@bledar
How can I filter push notification step if user has no device tokens registered yet?
Currently, we don't have this filter supported. Sharing feedback with team

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