Ratos configurator 502 gateway error
When I go to configure my vcore 4 502 gateway error appears instead of the configuration screen.
These errors appear in the notifaction menu. The install of Ratos is fresh and everything is up to date according to the update manager.
40 Replies
Try ssh-ing in and running
ratos doctor
sounds like your updating may have gone awryI've done that it says command not recognized
then you aren't actually on the latest version
or they borked the update, right?
If yo uare sure you're on ratos 2.1, try this:
sending git switch ~f v2.x.x-deployment responds with fatal: only one reference expected
this is the version of ratos configurator
ive also noticed that ratos is missing from the update manager
its supposed to be - it was combined
did you mean to type the tilda (~) instead of a dash (-)?
i did not see that was a dash
i just went and did the command with a dash and its says im up to date and ratos doctor still does not work
Something is very fucky then and I'd start over personally
Show us the output
it says command not recognized
Screenshot of you entering the command the tik gave and then you running ratos doctor
I just restarted and the configurator is working fine now
not sure what happened last time
heres the commands if youre still curious
Run
git pullOk, same issues here as @Grape Klipper error screen and 505 gateway error on configurator.
VC4 Machine was powered on last night for the first time.
Did all the software updates, including a hard fix for ratos configurator which showed as invalid (image posted). The hard reset fixed it. Did all the updates as directed, rebooted and main screen, configuration screen were fine.
Same Mainsail error configurator notifications mentioned above (image posted) but it seemed to be running ok. I dismissed them. Stupid, right? I even fed filament in thru the smart sensor and the hot end suddenly turned on to preheat / load!
Did an orderly shutdown from Klipper and powered off the machine for the night. Tonight, I powered it back up and got the Klipper error screen. And while I can see many of the RatOS Mainsail screens, I get bad gateway on Configurator. It was ok last night. I ran @TheTik 's commands above. (results posted in image) "ratos doctor" gives an error. I'd hate to think I need to reflash an image on the SD card because something got borked...because I have a feeling it could get borked again for the same reason. Help?
Did an orderly shutdown from Klipper and powered off the machine for the night. Tonight, I powered it back up and got the Klipper error screen. And while I can see many of the RatOS Mainsail screens, I get bad gateway on Configurator. It was ok last night. I ran @TheTik 's commands above. (results posted in image) "ratos doctor" gives an error. I'd hate to think I need to reflash an image on the SD card because something got borked...because I have a feeling it could get borked again for the same reason. Help?
Also, it shows all my updates are up to date
you did a hard recovery?
For the configurator, yes
I tried the soft one first, but it did not work. So I did the hard recovery
BTW, was it right to add on to this posting, since it was essentially the same error, or should I have created a new post?
the soft and hard recoveries can break things. Things that the
ratos doctor command is supposed to be able to fix. There has been a handful of people that break that command even and I haven't figured out how, nor what to do at that point other than reflash the sd card and start over
If you go that route, try this:
I will do that. I had to use an external wifi adapter and will need to see if i need to completely redo that again after flashing a new image.
wonder if that helped break the doctor. No idea :/
I don't really know. Klipper is hard sometimes
I hope it's just that, because I won't want to do this over again and again!
thank you
Best of luck!
thanks. I will follow my own directions to set up external wifi. Since my machine is already built, with hub hat, everything plugged in, it's sort of really annoying to pull the Pi to bring it from the shop to my office to get Wifi signal.
ew, yeah. Mine is just a few rooms down from the router and still have to rotate the machine to have the electronics cabinet point towards it to get consistent signal
I posted that thing a month or so ago, which is great, as long as you have a way to initially connect. And I don't presently have a 100' Ethernet cable
I think I may order one right now. Will save me a bunch of grief
I've been glad to have a 100 footer. Don't use it often, but when I do it's a lifesaver
Just got it for delivery tomorrow. I got the flat kind so it won't take up so much space for the 99.999999999% of the time I'm not using it, lol
have a great evening, and thank you!
Didn't want to rip this all out!
No, I wouldn't want to either 😂
I originally imaged the SD with Balena Etcher 1.19.21. Last night I remembered the Etcher version issue AFTER I imaged it, connected the 100 foot long Etherweb cable, and got external WiFi configured. 1.19.21 may have caused the RatOS configurator issue in the first place.
This git issue shows the same Mainsail errors @Grape and I both experienced. The Etcher version might have been the cause, at least in my case. https://github.com/Rat-OS/RatOS/issues/178 I thought 1.18.4 and earlier were ok. I used that version last year to install mainline Klipper on my QIDI because they had the same issues with Balena. What's versions of Etcher are known good for writing the RatOS image onto the SD?
This git issue shows the same Mainsail errors @Grape and I both experienced. The Etcher version might have been the cause, at least in my case. https://github.com/Rat-OS/RatOS/issues/178 I thought 1.18.4 and earlier were ok. I used that version last year to install mainline Klipper on my QIDI because they had the same issues with Balena. What's versions of Etcher are known good for writing the RatOS image onto the SD?
GitHub
502 Bad getway after updating RatOS core packages (v2.1.0-RC2) · I...
What happened Error 502 Bad Getway when access http://ratos.local/configure after updating ratos core packages What did you expect to happen I want to try new ratos version, so I downloaded https:/...
1.18 is supposed to be good
merci beacoup
I'm gonna redo it with 1.18 because I don't really know if Rufus did it right
That would be a me problem, not a Rufus problem, lol
Make sure not to change user/pass if you're going to use Rufus, ratos is expecting the defaults
I used Rufus and did not change any passwords, but I don't trust that I did everything correctly. It has too many options, to be honest, and more opportunities to mess up if you don't use it all the time. Going to reflash the SD with Balena 1.18. Simple. Works for me
.
Wish more thought had been given to where the Pi sits. in my case, I have to remove the right side panel of the eBox to remove/replace the SD card. Not super convenient.
Thanks a million. The big piece that makes everything work is your sequence above from 5-13. And not to go into the Configurator at all until that sequence is completed. It would be great if this were documented somewhere (besides here of course!).
Was able to successfully get through the configuration.
The only difference I had was instead of step 2, because the Pi can't receive WiFi in my shop, I had to replace step #2 with these 2 steps:
2A. 100 foot Ethernet cable for initial connection to the Pi
2B. Connect external Wifi adapter - add "dtoverlay=disable-wifi" to the /boot/config.txt in the {ALL} section, then sudo reboot.
That's good info and will add that alternate to my notes
If I wasn't clear, the code in section 2B above disables the Pi's internal Wi-Fi. This allows an external USB Wi-Fi adapter to be recognized and used.
Otherwise it will always try to use the built-in weak Pi Wi-Fi and won't even try to look for any other potential Wi-Fi sources