M365 email and calendar sync fails
Hi, using 0.53 here! We are failing to sync emails and calendar data but everything seems to be configured correctly on both ends
Attached on this message you can find our Azure config.
The worker keeps sending us these lines :
We also get some 401's for emails on some users
I attached the full worker logs as well
The Microsoft config is the following in
.env :
10 Replies
are you using accounts with valid M365 licence ?
yes indeed !
We will double check about licence and try to update "premium" instead of "standard"
We've applied the premium license to the application owner. Is the premium license mandatory for all users, or just the owner?
The pro version of twenty avoids the need for a premium license?
It's already been 5 minutes and we can't see any log movement, is this normal ?
We've applied the premium license to the application owner. Is the premium license mandatory for all users, or just the owner?Unless I'm mistaken only for the imported account
The pro version of twenty avoids the need for a premium license?Do you mean the cloud solution ? Yes you would still need to have a prenium microsoft account
It's already been 5 minutes and we can't see any log movement, is this normal ?This can take a moment depending on the imported account data volume, please have a look to your worker logs
The worker says it's fetching messages indeed but I don't see much network I/O on this system
To make sure the worker is working, you better open redis and check if the "messages queue" is processing your emails. That's the best way to know if the worker processes are good or if there is an issue.
Also, it will be a good way to make sure all the cron jobs are registered
for instance on my screenshot, i see there are 13813 messages to import, it just takes hours, but it is processing every minutes 200 hundreds messages
I see a lot of failed on this explorer but I can't read redis :
