Subject: Domain incorrectly flagged as banned - Urgent production blocker
Hello,
I'm writing regarding my domain kubeadapt.io which has been flagged as "banned" according to information Clerk authentication service received from your cloudflare team.
Details:
- Domain: kubeadapt.io
- Issue: Domain reported as "banned" preventing third-party SSL certificate issuance
I'm actively using your services for this domain with:
- DNS management through Cloudflare
- Pages deployments for domains/subdomains
- DNS-only CNAME records for Clerk authentication services
This is blocking our production launch.
Clerk Support received this message from Cloudflare: "Unfortunately, that domain appears to be banned at the moment. As this is owned by your customer, we wouldn't be able to resolve this indirectly, and the current owner of this domain will need to reach out to us to resolve this matter."
Can you guys please help me investigate why this domain is flagged as banned and remove this restriction urgently.
Thank you,
I'm writing regarding my domain kubeadapt.io which has been flagged as "banned" according to information Clerk authentication service received from your cloudflare team.
Details:
- Domain: kubeadapt.io
- Issue: Domain reported as "banned" preventing third-party SSL certificate issuance
I'm actively using your services for this domain with:
- DNS management through Cloudflare
- Pages deployments for domains/subdomains
- DNS-only CNAME records for Clerk authentication services
This is blocking our production launch.
Clerk Support received this message from Cloudflare: "Unfortunately, that domain appears to be banned at the moment. As this is owned by your customer, we wouldn't be able to resolve this indirectly, and the current owner of this domain will need to reach out to us to resolve this matter."
Can you guys please help me investigate why this domain is flagged as banned and remove this restriction urgently.
Thank you,
Welcome to the official Cloudflare Developers server. Here you can ask for help and stay updated with the latest news
85,042Members
Resources
Similar Threads
Was this page helpful?
