Nuxt UI Pro - Lemonsqueezy issue preventing me from buying
Hi, trying to buy Nuxt UI Pro, but i keep getting a 500 error on the lemonsqueezy checkout page.
I know this is not a "nuxt" issue, but hoping i can capture a core member's attention to look into the issue. Blocked from deploying a site until i buy unfortunately.
Can share the payload and request details in a DM.
Thank
8 Replies
Hi @shrubs. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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I'm sorry to hear you're experiencing issues purchasing Nuxt UI Pro due to a 500 error on the LemonSqueezy checkout page. Unfortunately, the knowledge sources do not contain information about troubleshooting LemonSqueezy checkout errors or direct support channels for payment issues.
However, here are a few steps you can try based on general best practices:
- Double-check your internet connection and try a different browser or incognito mode.
- Wait a few minutes and try again, as it could be a temporary issue with the payment provider.
For direct assistance from the Nuxt UI Pro team, the knowledge sources suggest joining the Nuxt UI open-source community to report issues or get in touch with the team. You can find links to their GitHub and community pages on the Nuxt UI homepage. If you have already purchased a license, you would receive an email with further instructions, but for purchase issues, reaching out via their official channels is recommended.
If you are blocked from deploying your site until you can purchase, mentioning your situation in the Nuxt UI community or GitHub discussions may help capture a core team member's attention, as you suggested. Unfortunately, there is no direct support or contact email listed in the provided knowledge sources.
If you need to activate your license after purchase, you can do so at the Nuxt UI Pro activation page, but this requires a successful purchase first.
Sorry I couldn't provide a more direct solution, but I hope this helps you get in touch with the right people to resolve your issue quickly.
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Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
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<@456433899359436800> Kapa.ai is still learning and improving, please let me know how I did by reacting below.
Cc @benjamincanac
Do you have a 500 at the moment of paying? Are you using this url? https://nuxt.lemonsqueezy.com/buy/2e042a33-7e76-4dda-bd68-e353c182e571
Nuxt UI Pro
Nuxt UI Pro is a collection of Vue components, composables and utils built on top of Nuxt UI, oriented on structure and layout and designed to be used as b...
Yes
The link that sends me from the ui next pricing page
Using an airwallex card to pay
{
"message": "An unexpected error occurred.",
"request_id": "bfc7e539-8608-4bc3-8f8e-56d87e5143ac"
}
That's the response lol
This is probably a LemonSqueezy issue, not sure what we can do about this 😬 I've asked the AI from the Help Center and it doesn't know anything about Airwallex, have you tried contacting their support? https://www.lemonsqueezy.com/help
Help Center • Lemon Squeezy
Contact Lemon Squeezy - We’d love to hear from you if you have any questions, issues or feedback regarding our platform.
No worries, will contact them
Thanks
maybe they're blocking virtual cards 🤔