Locked Out – Support Says Use In-Game Tool But I’m Completely Blocked

Support marked my account id as ineligible for check and told me to use the in-game tool, but I’m completely locked out. What can I do?
Solution:
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you still require assistance or for any questions....
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Solution
delfin
delfin3w ago
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you still require assistance or for any questions.

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