HGL
adverse-sapphire

Genshin Crashes after clicking start on Launcher

It worked fine around 5-6hrs ago (<t:1748005257:f>) https://0x0.st/8xrQ.log
14 Replies
rare-sapphire
rare-sapphire4mo ago
GitHub
Anime Games
A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS. - Heroic-Games-Launcher/HeroicGamesLauncher
rare-sapphire
rare-sapphire4mo ago
also disable Use Steam Runtime
adverse-sapphire
adverse-sapphireOP4mo ago
It worked Thank you so much ❤️ Now I can go back to my Gacha Addiction
sensitive-blue
sensitive-blue3mo ago
Hijacking this thread, I have similar issue, but game refuses to launch at all. I believe it's indeed an anti-cheat problem because I am able to launch the game (GenshinImpact.exe) directly without internet connection. I noted that it wants to run stock Proton, but I do not know how to force Heroic to launch the game with stock Proton as it's using GE-Proton with no other option available. Issue seems to have started with the latest update of Heroic This is my log, tried the steps mentioned above, didn't work as game refused to launch. Only works without internet connection, so I paused it, launch the game, and resume it. https://0x0.st/8xo5.log
rare-sapphire
rare-sapphire3mo ago
You didn’t follow the above steps, specifically 1 in the numbered list
sensitive-blue
sensitive-blue3mo ago
How to set to native Proton? I do not have that option, only GE
rare-sapphire
rare-sapphire3mo ago
Install it via Steam
sensitive-blue
sensitive-blue3mo ago
So I managed to run it via Steam instead of Heroic
rare-sapphire
rare-sapphire3mo ago
That won’t get any more support from me if you’re just going to disregard instructions
sensitive-blue
sensitive-blue3mo ago
Nvm I misunderstood your instruction, turns out installing that specific Proton version via Steam will reflect in Heroic as well. Gonna try it out
sensitive-blue
sensitive-blue3mo ago
No description
rare-sapphire
rare-sapphire3mo ago
Heroic can read from Steam and Lutris for wine runners
sensitive-blue
sensitive-blue3mo ago
Yeap that works Thank you!
rare-sapphire
rare-sapphire3mo ago
you're welcome

Did you find this page helpful?