account recovery

Hello cute error, I sent an account recovery request in your PUBG MOBILE — Community Support form on April 27, 2025, but it was not very accurate. I submitted the request again on May 10, 2025, but I have not received any response yet. Please check the request sent in May 10, 2025. I explained how my account was stolen accurately and in detail. This is the account ID: 5441490747 Thank you
Solution:
You can only submit one request through https://pubgmobile.live/support. We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you still require assistance or for any questions....
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4 Replies
Solution
delfin
delfin3w ago
You can only submit one request through https://pubgmobile.live/support. We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to [email protected] if you still require assistance or for any questions.
Leo
Leo3w ago
Contact support in game or via mail. Discord support wont help you.
Zenos
ZenosOP3w ago
not help 🙂

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