Translations are gone
We use translations in our emails. As of yesterday, emails are failing because "Message content could not be generated". The specific error is
{
"error": "Missing helper: "i18n""
}
I went to check out our translations in the legacy dashboard but get shown the empty state instead of our translations files, both in development and production, which is something we didn't do. Can they be brought back? What about all the emails that failed to send in this time? they are on the activity feed so the needed data is there
4 Replies
@lena_dooms
Looking into this issue
small update: team is working on this
Hi @lena_dooms, we have found the issue affecting this, delivery was not affected, only the dashboard preview functionality. we are deploying a fix right now
@Dima Grossman delivery was very much affected. I had emails not coming through to my own account today still, with that same error message and we've had multiple users contacting us because they're not getting their emails
@lena_dooms let me take a deeper look at this, i'm finalizing the fix deployment right now and will be looking at more detail on those message
Fix was deployed, you should be able to see the translation groups on your dashboard
Sending a DM, so I can clarify some details from you