parts of my overlay are not working

im using chrome browser, streamlabs desktop obs, and inputing overlay via browser source. the issue im having is my border, title, and my recent follow and recent sub layers of my overlay are working but i also have a number of other layers connected to commands that arent working (only the visuals of my !lurk command no audio i added) what is supposed to happen is i type !bake in my chat and a gif of gandalf smoking pops up with a 10 sec sound bite that says smoke weed everyday pops up in the corner for about 10secs then fades away and thats the same with the rest. they work fine on your site and kinda works wit the extension but not all the time and only works for pc viewers and i would like to have this work for all my viewers. i also have some auto response layers like follows, subs, bitties, and donations that maby work half the time. those are set up to pop during that event witha gif and 10 sec sound bite but those work about half the time any help will be huge thank you guys
49 Replies
SkullGamingHQ
SkullGamingHQ4mo ago
are you live now?
shinobi_okami420
shinobi_okami420OP4mo ago
im not ill be live 6pm pst tonight though
Marc
Marc4mo ago
Can you post the link to your overlay in the builder?
shinobi_okami420
shinobi_okami420OP4mo ago
idk if you got the link is it that one or do you need the browser source url i add for streamlabs
SkullGamingHQ
SkullGamingHQ4mo ago
we have it, marc will look into it when he has some free time, if its not figured out by your stream time ill pop into your stream and look into it more
shinobi_okami420
shinobi_okami420OP4mo ago
ok cool the error message scared me lmao no worries take your time i know you guys are busy and i appreciate all your help
SkullGamingHQ
SkullGamingHQ4mo ago
yea, we send you the message so you know we have it and delete the link for safety
Marc
Marc4mo ago
@shinobi_okami420 I'm taking a look at your overlay now ... For your "lurk" and "bake" layers, you should not have the chat toggle command the same as the Twitch chat command because the commands will conflict and toggle the layer on/off when it should be showing the event. Some of your alert layers also have chat toggles configured. For example, your sub alert layer can be toggled on/off by anyone. If you want to be able to toggle layers on/off by chat commands, I would set those to moderator or broadcaster so only you can toggle those layers. You created a really cool overlay and I love all the functionality. Let me know if this helps.
shinobi_okami420
shinobi_okami420OP4mo ago
thank you so the sub alert should be auto toggled by the sub and if im understanding right in the visibility drop down i should not have anything selected under chat command and the alerts area is all i need for my auto toggle layers for subs bitties ect things that get triggered by those events but as for the bake and lurk im stll a bit confused i think are you saying i need to change the chat toggle message because that and the message pattern are the same thats its messing it up and if so what should i do so i can type !bake in my chat and have this pop off again thank you guys for all your help
Marc
Marc4mo ago
Yes when you choose an alert for a layer, the layer will show and hide automatically when that event occurs (no need for chat toggles) I think for your use case, you only want alerts like Twitch chat and sub, etc and I would remove the chat toggles Chat toggles are for switching layers completely on or completely off. For example, switching your brb layer on and off For your Twitch chat alert layers, you can set the slow-mode to 10000 ms (10 seconds) so your viewers don't spam the command 😅 But for other alert layers like follow and sub, you don't want slow-mode because you want each of those alerts to show Does that help?
shinobi_okami420
shinobi_okami420OP4mo ago
sooooo much so basically ive been canceling my self out thank you guys for all your help ive changed those setting and taken chat toggles off lol so ill see if that works tonight
Marc
Marc4mo ago
Awesome! Yeah it can be a bit confusing for sure. Let us know how it goes 🙏
shinobi_okami420
shinobi_okami420OP4mo ago
so sofar still not working but ill keep trying threw the night
Marc
Marc4mo ago
Are you going live tonight again?
shinobi_okami420
shinobi_okami420OP4mo ago
yes i will be same time 6pm pst im also gonna go threw them all again and make sure all the chat command stuff under visibility is blank also since touching things lol a new issue has popped up now my lurk gif is always up ive had to re add the off toggle to make it go away and every scene i have to re toggle it off
Marc
Marc4mo ago
Taking a look now Do you remove your lurk gif layer? I still see a few layers with the same Twitch Chat message and Chat toggle message
shinobi_okami420
shinobi_okami420OP4mo ago
yeah i had to to make it stop randomly popping i know i have done my holiday layers yet because i want to make sure the layers that are more important to everyday stream like the !cheers and !bake are working before i change everythng
Marc
Marc4mo ago
Ah OK makes sense
shinobi_okami420
shinobi_okami420OP4mo ago
the layers i use daily are the !cheers, !bake, brb, anticipation, win and donuts these are the one that should pop up when i type in my chat the command associated
Marc
Marc4mo ago
And those are working OK?
shinobi_okami420
shinobi_okami420OP4mo ago
no they arent they only time they work is when i have the builder open but does not work in streamlabs
Marc
Marc4mo ago
If you go to your stream URL in your browser and then type in chat, does it work?
shinobi_okami420
shinobi_okami420OP4mo ago
like my twitch manager or like if i have my actual stream open which i have tryed but not since touching things so i can try that tonight
Marc
Marc4mo ago
Sorry the stream URL for your Overlay Expert overlay The one you put in the browser source Can you try opening that in Chrome in one window, and then open your chat in another window, and see if the commands work?
shinobi_okami420
shinobi_okami420OP4mo ago
omg it worked on both the url and on streamlabs
Marc
Marc4mo ago
Hmm I wonder if the overlay is losing the connection to Twitch for some reason Are you going live tonight?
shinobi_okami420
shinobi_okami420OP4mo ago
yes here shortly i also noticed its only working for the bake command in slobs but nothing else im actually about to go live in like 15 20
Marc
Marc4mo ago
Which commands did not work?
shinobi_okami420
shinobi_okami420OP4mo ago
so far the cheers the brb the dp the anticipation and donuts is all ive tryed non of those work and only the bake works when the url is open and showing
Marc
Marc4mo ago
Is !bake the first one you tried? The donuts one is funny 😆
shinobi_okami420
shinobi_okami420OP4mo ago
ok so up date to commands that work the hype works
Marc
Marc4mo ago
Hey @shinobi_okami420, hope all is well. I tested your overlay in Chrome and and everything is working as expected so I'm not sure what is going on exactly. I know you use SLOBS, but a lot of streamers perfer OBS instead. Can you try OBS? You don't have to go live with it ... just add your overlay to a browser source, open up your Twitch chat and test your commands.
shinobi_okami420
shinobi_okami420OP4mo ago
thank you i will give that a try and see if its a slobs thing which ive had a few ppl tell me i need to switch lol
Marc
Marc4mo ago
OK cool keep us updated
shinobi_okami420
shinobi_okami420OP4mo ago
ok so idk if you got the last message incase you didnt heres what it said lol tryed on obs and not only is everything working but also the minor ones as well and all popping right on time no glitches and now im starting to see why everyone has been hating on slobs lol sooo ill be switching to that lol thank you guys for all of your help you guys are amazing
SkullGamingHQ
SkullGamingHQ4mo ago
Yes we got your message in the logs, slobs is alot more of a resource hog then obs is aswell
Marc
Marc4mo ago
Amazing! Great to hear! SLOBS is 💩
shinobi_okami420
shinobi_okami420OP3mo ago
ok im kinda having the issue now where my cheers command is staying up from start of stream unprompted and now none of the commands are working again but it did all work for a few days lol my temp solution is to just add the off switch
Marc
Marc3mo ago
@shinobi_okami420 is that one a chat toggle or Twitch chat alert?
shinobi_okami420
shinobi_okami420OP3mo ago
its a chat toggle !cheers by me only
SkullGamingHQ
SkullGamingHQ3mo ago
Do you have it set to be hidden for visibility if not it will show until its activated by your command
shinobi_okami420
shinobi_okami420OP3mo ago
under alerts tab for the layer i have it set to event based and that event is twitch chat under the visibility tab i have nothing selected for chat source and extension viewer type is anyone normally.... when this happens under visibility i have to add the twitch source and off and on command whats suposed to happen is when the command pops in chat its supposed to pop up the layer for 10 secs and go away i tryed dropping it into chrome and it worked fine audio and all timing well and i am now permanently using obs lol
SkullGamingHQ
SkullGamingHQ3mo ago
What browser do you normally use
Marc
Marc3mo ago
whats suposed to happen is when the command pops in chat its supposed to pop up the layer for 10 secs and go away
@shinobi_okami420 for this you shouldn't be using chat toggles and should have none selected under Visibility > Chat source
shinobi_okami420
shinobi_okami420OP3mo ago
so yes normally i have it set now to none since you explained that part lol but now the layer wont go away unless i add a off command how i did have it set up was only in alerts /event based/ (event) twitch chat/ (chat messages from)broadcaster/ (message pattern regex*) !cheers are the only ones i have selected also upon refreshing the source in obs is when this started and everything else not popping the cheers layer will just stay up i have it set to normal now (from the last time it got fixed lol ) but i will have to hide that layer once stream starts and if you guys want to drop in some time i can show you live no rush on it though i tots understand you guys are super busy but i can refresh the source live and show you guys what i mean
Marc
Marc3mo ago
@shinobi_okami420 when next will you be live?
shinobi_okami420
shinobi_okami420OP3mo ago
Tonight 6pm pst to about 12 am pst
Marc
Marc3mo ago
OK I will try to stop by You're still using the same overlay that you shared earlier, right?
shinobi_okami420
shinobi_okami420OP3mo ago
Yes the same overlay

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