Do conversation expire?

Do the conversations in Typebot expire after an amount of time?
4 Replies
Baptiste
Baptiste7d ago
If you self-host, by default, no expiration. On the cloud managed version, we indeed clean up sessions after 3 inactive days. If you deploy on WhatsApp you configure the timeout https://docs.typebot.io/deploy/whatsapp/overview#configuration
Heloi Neto
Heloi NetoOP7d ago
Is there a way to keep them alive? We ntegrate with Typebot and Chatwoot using our own API, and sometimes a contact doesn't talk to the bot (typebot), but keeps talking to the attendant (chatwoot) for more than 3 days.
Baptiste
Baptiste4d ago
You mean in WhatsApp?
altomarketing
altomarketing4d ago
can you explain how did you integrate the flow ?

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