Support - Patron membership not reflecting in Discord
Hello, I had an issue with an expired card being used in Patron so I lost premium status. I updated the payment method on Patron and re-subscribed successfully, however the bot still gives me the message that I am not a premium user and I am unable to activate premium version of the bot on the server. Appreciate your prompt response/help on this.
8 Replies
Hey! We dont have a lot of control over the patron part.
Could you try to unlink and then link your discord again on patron profile?
I relinked and it worked however now I am unable to re-add the server.
Please check attached.
that is a bug, thanks for reporting
Let me know when I can retry to add it or if you can manually assign premium to a server.
i am preparing a fix to deploy soon
Sounds good. Thanks!
could you check now?
Working now
Thank you 🙂