V
VALORANT3mo ago
sockz

Account locked?

Is there a reason my account was locked? I played one comp game earlier today, came back and tried launching VALORANT just to see my account has been locked for section 7 of the ToS. I tried creating a new account and I encountered VAN 152? I don't know what the reason is but I was HWID banned before this, but it expired recently on "2025-05-31 02:07:58 UTC:00".
108 Replies
Icarus
Icarus3mo ago
You prob have some 3rd party tool that triggered the ban If you have cheats meant for other games, it could trigger it too. Or prob some software you think is safe but isn’t.
sockz
sockzOP3mo ago
why would vanguard get triggered if I don't have anything other than valorant open mainly would riot support be able to tell me what was the issue?
Soupy Soup
Soupy Soup3mo ago
nope they dont tell you what got you banned might not even have to be open in the foreground 🤔
sockz
sockzOP3mo ago
don't have anything in the background aside from val tracker, logitech ghub, razer synapse, spotify and discord
Soupy Soup
Soupy Soup3mo ago
might be a virus then only devs and support can help you
Tartauros
Tartauros3mo ago
Do u have macros in ghub or synapse?
sockz
sockzOP3mo ago
not in synapse, I had some macros for clicking and another game on ghub but they never went off ingame
Tartauros
Tartauros3mo ago
Doesnt really matter if im correct, having them in there can trigger vanguard
Icarus
Icarus3mo ago
^
sockz
sockzOP3mo ago
idk if that's really the reason I have ~2k hours on val and I've never been banned for using ghub
Venality メ
Venality メ3mo ago
did you download or do anything new that you didn’t have before
sockz
sockzOP3mo ago
I don't recall downloading anything new
Venality メ
Venality メ3mo ago
well you can appeal it like everyone else is see vanguard does get updated maybe they added something to it that you had and that’s why
sockz
sockzOP3mo ago
just waiting for a reply atm ticket got closed without a reply looking at other threads people say riot doesn't have actual employees check the tickets, is that true or just only for some people
Venality メ
Venality メ3mo ago
yes they have actual employees lol they get so many appeal tickets that they just close it if it’s not appealable which the bot says to save time
sockz
sockzOP3mo ago
no I just meant like do the employees actually check every ticket manually or is it just a bot predominantly
Venality メ
Venality メ3mo ago
they look at the history for sure if it’s ur first ticket they will look it if you make subsequent tickets after it was closed they won’t they’ll either copy paste that this issue has been addressed in ticket blah blah and close it or just close it
sockz
sockzOP3mo ago
ah okay I got a reply from another ticket I created, they told me my first account was HWID banned and it lasted 120 days But they didn't tell me anything else about when it expired
Venality メ
Venality メ3mo ago
It means you won’t be able to play valorant for 4 months and then after 4 months you have to make a new account to play
sockz
sockzOP3mo ago
yes I know that, but idk why they didn't say anything about my other questions I already know I got HWID banned again
Venality メ
Venality メ3mo ago
what questions
sockz
sockzOP3mo ago
just questions regarding the ban like should I be resetting my PC after my HWID ban expires again in 120d don't know what could be on my PC that got me banned for third party tools
Venality メ
Venality メ3mo ago
reset your pc aka delete everything off it reinstall valorant discord steam whatever you want that is widely used and known to be safe if you want to avoid this happening again
sockz
sockzOP3mo ago
honestly still don't know the reason for why I got banned would they give any more specific reasoning to what got me banned
Venality メ
Venality メ3mo ago
no @ch youre better off investigating your own computer and figuring it out yourself
sockz
sockzOP3mo ago
but still why would a random program that doesn't affect val cause me to get banned? just had my HWID ban expired on may 31 and now I'm banned again for 120d really annoying
Venality メ
Venality メ3mo ago
which is why its important to know why you got banned in the first place no point if youre just gonna get banned for the samething I guess it depends on the program
sockz
sockzOP3mo ago
a bit hard to do if I don't even get information on what file it was
Venality メ
Venality メ3mo ago
not really all I run when on val is google discord, steam, its not like I have 30 things running in the background if I had something like fishnet Commonly used for lag switching
sockz
sockzOP3mo ago
nor do I
Venality メ
Venality メ3mo ago
even if im not lag switching or its running in the background I still get banned for it
sockz
sockzOP3mo ago
vanguard bans you for things that aren't used in val?
Venality メ
Venality メ3mo ago
vanguard is kernal level so by default it runs when you start your pc most ppl change it to save on boot time so it only runs when you run valorant but it will continue to run even when you close valorant so any data of what you do after the fact is logged and if it smells of cheats youll get banned for it even when youre not on valorant its just the safest way to run i guess
sockz
sockzOP3mo ago
the ban says I used third party programs on valorant, no?
Venality メ
Venality メ3mo ago
youre asking me, you would know 3rd party programs is a broad range tho grouped in with botting too macros maybe cracked games viruses
sockz
sockzOP3mo ago
I didn't use anything on val, and I'm sure they'd know if it was
Venality メ
Venality メ3mo ago
well if you were banned they do did you make a ticket
sockz
sockzOP3mo ago
first ticket got no reply and got closed second one just had them saying I was HWID banned
Venality メ
Venality メ3mo ago
logitech ghub and razer synapse have been known to cause bans if you have macros set up or something else certain settings or something like that its been mentioned
sockz
sockzOP3mo ago
idk it just seems like the replies I've gotten from the tickets are half assed kind of
Venality メ
Venality メ3mo ago
they are bc to them they have the data, what you say doesnt matter when they can see the info
sockz
sockzOP3mo ago
then they should see I didn't use anything for val, shouldn't they?
Venality メ
Venality メ3mo ago
if that were the case im assuming it wasnt and you just dont know something they do its not like i had access to ur computer when u got banned so i couldnt tell you specifically youd have to figure that out yourself
sockz
sockzOP3mo ago
I didn't even open anything aside from valorant during that time just launched val, played 1 game and went to class
Venality メ
Venality メ3mo ago
you dont have to open anything stuff can run in the background automatically services
sockz
sockzOP3mo ago
other than my default startup apps there was nothing used for val
Venality メ
Venality メ3mo ago
well I would say you coud test it but since ur hardware banned youre not gonna be able to make a new account without buying a new motherboard or something
sockz
sockzOP3mo ago
that's just circumventing the HWID ban isn't it
Venality メ
Venality メ3mo ago
theres just a unofficial list of programs that may or may not get you banned for 3rd party use yeah
Soupy Soup
Soupy Soup3mo ago
probably just have smth u don't know about
sockz
sockzOP3mo ago
idk how I'm even supposed to figure out what it is then do you have the list so I could see
Venality メ
Venality メ3mo ago
Programs/Software That Could Flag Vanguard and Get You Banned in Valorant: • Cheat Engine • ArtMoney • GameConqueror • CoSMOS • HxD (if used for live memory editing) • Xenos Injector • GH Injector • Process Hacker (especially older or modified versions) • ReClass • AutoHotkey • AutoIt • Pulover’s Macro Creator • Logitech G Hub (when used with custom macros) • Razer Synapse (when used with recoil/aim macros) • Corsair iCUE (macros) • Bloody Key/A4Tech mouse software • Macro Recorder • TinyTask • Interception driver (used for custom input mapping) • InputMapper • DS4Windows (can be risky with custom profiles or spoofing) • ViGEmBus (used with virtual controllers, e.g., with DS4Windows) • HIDMacros • Key Remapper • Sandboxie (depending on usage) • OBS (with certain capture methods, e.g., game/window hooking) • NVIDIA ShadowPlay (overlay-related conflicts) • MSI Afterburner (when combined with RivaTuner Statistics Server) • RivaTuner Statistics Server (RTSS, especially with on-screen overlays) • Discord Overlay (rare issues, but overlay crashes may cause flags) • Steam Overlay (rare false positives during update or hook conflicts) • Custom DLLs injected into game or graphics process • Custom reshade or ReShade FX overlays • Custom keyboard or mouse drivers (unsigned or modified) • Packet manipulation tools (e.g., Clumsy, Charles Proxy, Wireshark with modification) • Network throttling tools (used in lag switching) • Lag switches or toggles (physical or software-based) • Memory scanners or debuggers (IDA Pro, x64dbg, OllyDbg, etc.) • Kernel debuggers • Virtual machines (running Valorant inside them can raise red flags) • Cheat loaders (.exe or .bat files designed to obfuscate or inject cheats) • Software with known cheat signatures (even if cheat is not currently loaded) • Steam Achievement Unlocker tools • Runtime unpackers (UPX unpackers, depending on behavior) • Modified BIOS/UEFI-level spoofers (used to evade HWID bans) • Any application that tampers with the Vanguard process itself
sockz
sockzOP3mo ago
what does it mean by custom macros in Logitech g hub aren't all macros custom?
Venality メ
Venality メ3mo ago
i guess, some can be downloaded idk i only use it for helldivers and fragpunk
Soupy Soup
Soupy Soup3mo ago
cheat engine doesn't in my experience
Venality メ
Venality メ3mo ago
well Ive had cheat engine installed before, just not running with valorant Did you have cheat engine running w valorant?
Soupy Soup
Soupy Soup3mo ago
I've tried running it as well, just crashes Val no ban
Venality メ
Venality メ3mo ago
oh well there you go i feel like widely known programs they give leeway
Soupy Soup
Soupy Soup3mo ago
never tried connecting it to Val though that's not worth trying I'm broke
sockz
sockzOP3mo ago
I have emulators and steam achievement unlockers but that would be appealable no?
Venality メ
Venality メ3mo ago
makes sense then
sockz
sockzOP3mo ago
do I need to specify them specifically in a ticket or something
Venality メ
Venality メ3mo ago
for something to be appealable it would have to be a mistake steam achievement unlockers arent exactly a honest program
sockz
sockzOP3mo ago
how are they related to valorant or vanguard though
Venality メ
Venality メ3mo ago
everytime someone gets banned for this its always something different lol
sockz
sockzOP3mo ago
it's not like valorant is a steam game with achievements
Venality メ
Venality メ3mo ago
Vanguard is a cheat detector Which includes injection tools which a steam unlocker is it has uses similiar to things like aimbot and whatever else and even though thats not its exact purpose it falls in that category it sees it as you preparing a cheat loader without even having valorant open thats just how they operate im sure you could still use it but you would have to do so with the vanguard services disabled before hand and then id prob uninstall it after using if you wanted to be extra safe or not use it at all
sockz
sockzOP3mo ago
can't I try to explain that in a ticket
Venality メ
Venality メ3mo ago
yes
sockz
sockzOP3mo ago
well alright then
Venality メ
Venality メ3mo ago
you can submit a ticket saying how whatever other tools you have are non malicious in terms of valorants gaming integrity I doubt itll work but its better than just saying your innocent
sockz
sockzOP3mo ago
yeah I guess
Venality メ
Venality メ3mo ago
like i said, be careful what you download at least we figured out what it probably was
sockz
sockzOP3mo ago
hopefully
Venality メ
Venality メ3mo ago
ill see if i can get a admin to pin that list somewhere so maybe less ppl get banned
s1dhml
s1dhml3mo ago
@Venality メ is it just me or im jus seeing every1 eat mass-hardware bans
Venality メ
Venality メ3mo ago
yeah due to ignorance since valorant doesn’t share how to avoid it hence the unofficial you might get banned if you have any of these programs list lol
s1dhml
s1dhml3mo ago
Naaa thank god 🤣 So basically im probs getting unbanned Since i don't use any cheat or script Still waiting on the ticket its open ^^
Tartauros
Tartauros3mo ago
Ni No* 9/10 people here lie about the fake hwid ban, riot devs here exposed many people saying ‘i dont cheat blablabla’ And the reason why they dont tell you what got you banned is due to cheat makers can make workarounds with that information
s1dhml
s1dhml3mo ago
Quizok ([Live] PS Site - VAL) 5 juin 2025, 09:52 UTC Hello there Thank you for reaching out. I understand that receiving a permanent suspension on your account is not great. The suspension was triggered from a program detected by Vanguard as malicious and since there was no compromise on your account the penalty is correct. Keep in mind that this can be also just from having such a program on your computer and not just for using it in-game. Our anti-cheat system is made to prevent as many players as possible from playing with cheats in the game. Before we come to such a decision for a ban, we make sure that this is the appropriate one. Further details will remain private, otherwise it could endanger our future investigations. This suspension from the account will remain in place, because our system triggered it as cheating, and we take these things seriously because it ruins the whole charm of the game if someone uses a program to cheat. If you have any more questions, feel free to drop us a line. Take care. Quizok Riot Games Player Support WHAT DO YOU mean bro i have never cheated why would i even do that
Venality メ
Venality メ3mo ago
they didn’t say you cheated they said they detected a program on your computer that is considered malicious your best bet is figuring out what that program is
s1dhml
s1dhml3mo ago
But it wouldnt help anyways My shi is getting locked for ages Just because my pc was compromised by sum malacious That gave me nothing but a ban Udv about this hwid ban cause im getting a new pc soon But why is my acc then I agree with them blocking my pc from playing Till i solve it Not ban my valorant account that has nothing to do with anything
Venality メ
Venality メ3mo ago
not a bad idea tbh
s1dhml
s1dhml3mo ago
And btw They said "Since the there was no compromise om your account the penality is correct" I think hes wrong no? 😭
Venality メ
Venality メ3mo ago
was there one? i don’t remember everyone’s back story sorry lol u didn’t say u got hacked in the original post
sockz
sockzOP3mo ago
idk it just seems dumb vanguard automatically just banning people for having files/programs being flagged not even cheats or affecting val
Venality メ
Venality メ3mo ago
they are cheats just bc something isn’t wall hacks or aimbot doesn’t mean it can’t be used to give you some kind of advantage as long as you’re a normal person who does normal things you won’t get banned 99 times out of 100 if you’re the type of dude who wants to download cracked games and achievement unlockers and injectors then who knows
sockz
sockzOP3mo ago
but how do those affect valorant in any way
Venality メ
Venality メ3mo ago
doesnt have to affect valorant it has a cheat signature aka is used for no good and they dont want to wait for you to get into a game with it for them to ban you bc ig that ruins the experience for those people in that game so they ban u prematurely bc they can its almost like profiling "Hey this guy has a bunch of sus programs on his computer, hes prob gonna go on valorant and cheat if he cheats in other games so lets ban him now so we dont have to worry about it later" only difference is u cant sue them bc of it lol
s1dhml
s1dhml3mo ago
is realtek sound malicious?
Venality メ
Venality メ3mo ago
i did hear of sound drivers triggering it but those can be appealed if i remember correctly as that was a bug
Soupy Soup
Soupy Soup3mo ago
profiling is definetly not the correct term 😭 vanguard won't run every file on your pc to check if it's malicious I have downloaded stuff for games which isn't chests but vanguard would Def insta ban me for them, but I didn't because vanguard didn't care since I just made sure it didn't have anything that runs in the back ground and restarted every time after using it. my pc is literally full of cracked games, and offline games cheats that definetly would get flagged if I ran them with Val. it doesn't profile it only does it when it genuinely sees something, that's like saying profiling is watching a minority break into a house and arresting them. maybe I'm wrong.
s1dhml
s1dhml3mo ago
Yea dawg yk what Watch me abuse silver lobbies Ill make sure to get all ma buddies up to fuck this gamr Even tho it wont make a big diffrence Imma make sure a part of this community dies out "Justice for S1d" 2025 I got banned cause of "having malicious programs" "Penality is correct" you know what you having smurfs all around ur lobbies this summer is ehats going to be correct you motherfucje Im crashing out 1.6k gone just like that 5years of grnd just like that In this game You have to maintain yourself from trying your best and better other players Or else you finna eat a perma ban Fuck this I might even make a lil community that will do this game wrong Exactly how they did me
Venality メ
Venality メ3mo ago
people claim getting banned with nothing but valorant or some other normal programs running in the background So even if something isnt running itll still find it maybe not a deep scan or anything bc you would notice it I feel like but something cracked games in themselves arent a danger its any malicious files that you might download with them yk since theyre cracked
Soupy Soup
Soupy Soup3mo ago
nah only thing I've seen this happening with is services, yk how resource intensive vanguard would be if it checked EVERYTHING
Venality メ
Venality メ3mo ago
yeah
sockz
sockzOP3mo ago
really confused what they mean by "cheating" atp When you previously appealed this ban in ticket #114446716, we had an agent look into the case as promised. However, when further review shows a penalty was rightly given, it's our policy to close the the ticket without reply—which is what happened here. Our final investigation confirmed the cheating that led to the ban, which will remain active.
s1dhml
s1dhml3mo ago
dawg valorant is unfortunately cooked riot team support feels no different than the AIs replying to u at first 🤣 even tho they see yo ahh got banned cause sum russian or chiense mf went in ur pc fucked yo shit they still be like "it's correct" as if having your pc fucked up by random people gives u AIMBOT or an advantage in comp 🤣 🤣 🤣
sockz
sockzOP3mo ago
yea it's just dumb genuinely didn't cheat and they just keep saying I did would be nice if I could actually explain to a riot employee instead of automated replies or a ticket being closed instantly
s1dhml
s1dhml3mo ago
ikr is this enough proof to you to believe bro?
s1dhml
s1dhml3mo ago
No description
Greekstreak14
Greekstreak143mo ago
Same bro it's says I cheated and I didn't and I have reached out and ask to have my account unsuspend because I didnt cheat and they say no so I asked for proof I cheated and gave no proof Fr
Venality メ
Venality メ3mo ago
they close it bc they only investigate the issue once your first ticket is the one that matters the most, every other one is just redundant so they close it without bothering to readdres the same issue
Greekstreak14
Greekstreak143mo ago
Fr they won't give any proof i cheated i starting to play a better game that just launched it's more fun than valorant it's called splitgate2. Go try it out
Venality メ
Venality メ3mo ago
yeah they dont tell you
Greekstreak14
Greekstreak143mo ago
Fr And you should go try split gate 2 it's super fun it's a newer game
Venality メ
Venality メ3mo ago
everyone knows the original split gate it was fun and then it died like most shooters idk what the playercount of the new one is, its prob a good alternative if ur banned tho
sockz
sockzOP3mo ago
I don't really play fps unless it's val or cs2 just wishing a riot employee will check and manually review my ban @junimo could you review my ban or anything possibly suisei#3dch if anyone could manually check

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