HGL
genetic-orange
mordhau crashing on loading screen on heroic games launcher
this is the error Im getting after it crashes on heroic
6 Replies
genetic-orangeOP•4d ago
An error has occurred! Try to Logout and Login on your Epic account.
[cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[cli] INFO: Getting game list... (this may take a while)Traceback (most recent call last):
File "urllib3/connection.py", line 198, in _new_conn
File "urllib3/util/connection.py", line 60, in create_connection
File "socket.py", line 974, in getaddrinfo
socket.gaierror: [Errno -5] No address associated with hostname
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "urllib3/connectionpool.py", line 787, in urlopen
File "urllib3/connectionpool.py", line 488, in _make_requestFile "urllib3/connectionpool.py", line 464, in _make_request
File "urllib3/connectionpool.py", line 1093, in _validate_conn
File "urllib3/connection.py", line 704, in connect
File "urllib3/connection.py", line 205, in _new_conn
urllib3.exceptions.NameResolutionError: <urllib3.connection.HTTPSConnection object at 0x774a3c849710>: Failed to resolve 'library-service.live.use1a.on.epicgames.com' ([Errno -5] No address associated with hostname)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "requests/adapters.py", line 667, in send
File "urllib3/connectionpool.py", line 841, in urlopen
File "urllib3/util/retry.py", line 519, in increment
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Max retries exceeded with url: /library/api/public/items?includeMetadata=True (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x774a3c849710>: Failed to resolve 'library-service.live.use1a.on.epicgames.com' ([Errno -5] No address associated with hostname)"))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "legendary/cli.py", line 3286, in <module>
File "legendary/cli.py", line 3195, in main
File "legendary/cli.py", line 208, in list_games
File "legendary/core.py", line 546, in get_non_asset_library_items
File "legendary/api/egs.py", line 238, in get_library_items
File "requests/sessions.py", line 602, in get
File "requests/sessions.py", line 589, in request
File "requests/sessions.py", line 703, in send
File "requests/adapters.py", line 700, in send
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='library-service.live.use1a.on.epicgames.com', port=443): Max retries exceeded with url: /library/api/public/items?includeMetadata=True (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x774a3c849710>: Failed to resolve 'library-service.live.use1a.on.epicgames.com' ([Errno -5] No address associated with hostname)"))
[PYI-1150:ERROR] Failed to execute script 'cli' due to unhandled exception!
Im using ubuntu and Im on wine ge
downloaded the proton latest version and game works now
genetic-orangeOP•3d ago
nvm its not working again its giving wine C++ runtime library error why there is a windows line in the error ??*

To help you, we need a game log. Please see the following images on how to get it.






genetic-orangeOP•4h ago
it fails to upload a log file as mentioned
genetic-orangeOP•4h ago
genetic-orangeOP•4h ago
here is the log file
I played it by switching to proton but after that it stopped working and giving me this error
Im gonna loose my mind why tf there is a windows path in the error
also its on heroic and epic games
not steam