False Hardware ban
Hello Everyone
I hope you’re doing well. I recently received a hardware ban on my Valorant account, and I strongly believe it was a mistake or false positive. I want to assure you that I have never used any cheating software, macros, or unfair advantages in the game.
My setup includes standard peripherals: an Xtrfy MZ1 mouse (Zy’s Rail), a Spirit of Gamer keyboard connected via a detachable USB cable, and a Strikepad mousepad and a mars gaming headset, i might say i own a computer of low budget that include low specs , I suspect that the detachable USB cable or some other hardware detail might have triggered Vanguard’s detection incorrectly.
Additionally, I have scanned my PC thoroughly for malware and viruses using trusted antivirus software and have removed any potential threats. I am committed to playing fairly and maintaining competitive integrity since my main goal is to go pro and it's my passion.
Could you please manually review my case? I’m eager to continue playing Valorant and improving as a player without any unfair means.
Thank you very much for your time and understanding. I appreciate your help.
Best regards
I hope you’re doing well. I recently received a hardware ban on my Valorant account, and I strongly believe it was a mistake or false positive. I want to assure you that I have never used any cheating software, macros, or unfair advantages in the game.
My setup includes standard peripherals: an Xtrfy MZ1 mouse (Zy’s Rail), a Spirit of Gamer keyboard connected via a detachable USB cable, and a Strikepad mousepad and a mars gaming headset, i might say i own a computer of low budget that include low specs , I suspect that the detachable USB cable or some other hardware detail might have triggered Vanguard’s detection incorrectly.
Additionally, I have scanned my PC thoroughly for malware and viruses using trusted antivirus software and have removed any potential threats. I am committed to playing fairly and maintaining competitive integrity since my main goal is to go pro and it's my passion.
Could you please manually review my case? I’m eager to continue playing Valorant and improving as a player without any unfair means.
Thank you very much for your time and understanding. I appreciate your help.
Best regards
