Immich•3mo ago

Large files fail to upload even over LAN

Hello, I have an immich server running on a windows machine through docker. I have a cloudflare domain routing to an nginx proxy manager acting as a reverse proxy to my immich server. This setup has been working great except that it is consistently failing to upload a 2.4GB .mp4 file. What I have tried - Disabling cloudflare proxy. - Disabling reverse proxy request body size limit (this seemed to help). I was able to get the upload to 100% but it never completes.

proxy_request_buffering off;
client_max_body_size 0;

proxy_request_buffering off;
client_max_body_size 0;

- Connecting via LAN using the mobile app's "Automatic URL switching" feature. This seemed to slow down the connection, and the request failed every time at around 1gb. Relevant immich server logs This error seems to occur sometimes on the server while attempting this upload.

[Nest] 19  - 06/11/2025, 7:00:35 AM    WARN [Api:FileUploadInterceptor] Request error while uploading file, cleaning up
[Nest] 19  - 06/11/2025, 7:00:35 AM    WARN [Api:FileUploadInterceptor] Error: aborted
    at abortIncoming (node:_http_server:809:17)
    at socketOnClose (node:_http_server:803:3)
    at Socket.emit (node:events:530:35)
    at TCP.<anonymous> (node:net:351:12)
    at TCP.callbackTrampoline (node:internal/async_hooks:130:17) {
  code: 'ECONNRESET'
}

[Nest] 19  - 06/11/2025, 7:00:35 AM    WARN [Api:FileUploadInterceptor] Request error while uploading file, cleaning up
[Nest] 19  - 06/11/2025, 7:00:35 AM    WARN [Api:FileUploadInterceptor] Error: aborted
    at abortIncoming (node:_http_server:809:17)
    at socketOnClose (node:_http_server:803:3)
    at Socket.emit (node:events:530:35)
    at TCP.<anonymous> (node:net:351:12)
    at TCP.callbackTrampoline (node:internal/async_hooks:130:17) {
  code: 'ECONNRESET'
}

61 Replies

Immich•3mo ago

:wave: Hey @Khazaari, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

Mraedis•3mo ago

"even on LAN" but still using CLoudflare? the next question would be: did you try direct IP?

KhazaariOP•3mo ago

even on LAN meaning I've connected to the server directly at http://192.168.0.xxx:2283

Mraedis•3mo ago

Well that makes no sense 👀 I'm assuming you did the upload with the file open? er the app open

KhazaariOP•3mo ago

yeah. I noticed that when I close the app the connection closes, so I've left the app open Docker Compose in case this helps

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:8-bookworm@sha256:a19bebed6a91bd5e6e2106fef015f9602a3392deeb7c9ed47548378dcee3dfc2
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.3.0-pgvectors0.2.0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:8-bookworm@sha256:a19bebed6a91bd5e6e2106fef015f9602a3392deeb7c9ed47548378dcee3dfc2
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.3.0-pgvectors0.2.0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always

Mraedis•3mo ago

Basically a standard compose Nothing funky going on in terms of free space on your server?

KhazaariOP•3mo ago

I don't think so. I have 1tb left on my ssd and docker says it's available to it.

KhazaariOP•3mo ago

Mraedis•3mo ago

No low RAM amount or something? Shouldn't be much of an issue uploading but you never know Ah, maybe it's timing out How long does the upload take?

KhazaariOP•3mo ago

It goes at between 8mb/s and 25mb/s so 2-5 minutes or so i'll try again and time when it stops making progress docker says 2.3gb/14.87gb and my system has 32gb

Mraedis•3mo ago

5 minutes is one of the more common default timeouts

KhazaariOP•3mo ago

stalled out at 2m 20s

Mraedis•3mo ago

dang

KhazaariOP•3mo ago

1.51gb/2.36

Mraedis•3mo ago

Could you df -hT and lsblk for me on your server?

KhazaariOP•3mo ago

Mraedis•3mo ago

Not even a tmp mount in sight, there goes that idea

KhazaariOP•3mo ago

uhh.. I just tried to perform the backup again and it was almost instantly cancelling out.. so I went to the app on another device and the file is there? I never did see it complete.

Mraedis•3mo ago

Yay?

KhazaariOP•3mo ago

yay? I'd like to have changed something that made it work because that might give me some confidence in its reliability in the future haha

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Large files fail to upload even over LAN

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