Saves Missing?

Hey team,

So I was having trouble with games showing the colored bars instead of cutscenes (normally a sign that you're not using Proton GE on Steam Deck, which is weird because Heroic was set to Proton GE Latest)

In an attempt to fix that I cleared the cache and reset Heroic, along with changing from Proton GE Latest to Proton GE 10.4 in case something weird was happening there, but now my game saves aren't reading in-game... Did resetting Heroic delete them?

The prefix folders appear to still be there, including for games I haven't launched since the reset, which points to "no", and I didn't change the prefix folder at any point in this process, but I'm confused and also not particularly Linux-literate, so I'd appreciate any help you have! Thanks!

Let me know if you need any more info/logs/whatever!

Solution

I used "<game name>" as a stand-in for the game's title there
The easiest way to correct this would be to press the

icon on the right side of the path selector, navigating to

~/Games/Heroic/Prefixes/default/

~/Games/Heroic/Prefixes/default/

~/Games/Heroic/Prefixes/default/

~/Games/Heroic/Prefixes/default/, and then finding the folder there matching your game's title (Heroic removes some special characters from the game title to create the folder path, so selecting the already-existing folder is likely easier than trying to guess the name)

Jump to solution

sad-indigoOP•6/11/25, 9:11 AM

Realising I should probably test it on Proton GE Latest again first, so I'm doing that now.

Ssad-indigo Realising I should probably test it on Proton GE Latest again first, so I'm doin...

sad-indigoOP•6/11/25, 9:13 AM

okay the saves aren't there on Proton GE Latest either

CommandMC•6/11/25, 9:23 AM

"Reset Heroic" resets your prefix folder (set in Heroic) to ~/Games/Heroic/Prefixes/default~/Games/Heroic/Prefixes/default

Bbrilliant-lime "Reset Heroic" resets your prefix folder (set in Heroic) to `~/Games/Heroic/Pref...

sad-indigoOP•6/11/25, 9:39 AM

Is that not what it defaults to on install? I've never changed it

CommandMC•6/11/25, 9:41 AM

On install it's set to ~/Games/Heroic/Prefixes/default/<game name>~/Games/Heroic/Prefixes/default/<game name>

The reason for this mismatch is a bit complicated. Basically the settings system doesn't know anything about the game when generating settings (it just returns default settings in general), another function in Heroic sets the path to a per-game one on game install. I've been working on a more robust settings system that can do default settings depending on game properties, but I've not made that into a PR yet

For now you'll have to manually correct the path

sad-indigoOP•6/11/25, 9:47 AM

Ahhhhhhh I get it now, thanks for explaining it!

Do I just type the path including <game name> written out like that?

Solution

CommandMC•6/11/25, 9:48 AM

I used "<game name>" as a stand-in for the game's title there
The easiest way to correct this would be to press the

icon on the right side of the path selector, navigating to

~/Games/Heroic/Prefixes/default/

~/Games/Heroic/Prefixes/default/

, and then finding the folder there matching your game's title (Heroic removes some special characters from the game title to create the folder path, so selecting the already-existing folder is likely easier than trying to guess the name)

sad-indigoOP•6/11/25, 9:49 AM

ah okay, and I'd have to do that for every installed game that I have saves for? (it's only 3 or so, so no big deal)

CommandMC•6/11/25, 9:49 AM

Yes

sad-indigoOP•6/11/25, 9:49 AM

awesome, I'll do that now

sad-indigoOP•6/11/25, 9:53 AM

lovely, that seems to have worked, thanks so much for your help (and patient explanations!)

Somewhere along the line it also seems to have fixed the video playback issue too, so that's a bonus!

Saves Missing?

Similar Threads

Similar Threads

Similar Threads