You are not authorized to make changes to it.com

I just bought domain on namcheap I added custom namservers on namecheap, the domain propagated succesfully, and I still get this that I'm not authorized to make changes when I try to connect my domain to GHL. Can someone please help me?
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10 Replies
Sam
Sam5mo ago
that happens when you don't own the domain https://viewdns.info/whois/?domain=it.com did you get scammed? it.com isn't for sale
Roko
RokoOP5mo ago
i bought it of the namecheap and they added it recently that's what it says on the website my full domain name is looop.it.com not it.com sorry
zegevlier
zegevlier5mo ago
Are you adding looop.it.com to Cloudflare? From the error it looks like you were trying to add it.com.
Roko
RokoOP5mo ago
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Roko
RokoOP5mo ago
and then when i press authorize domain i get hit with it.com
Roko
RokoOP5mo ago
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zegevlier
zegevlier5mo ago
I have a feeling whatever it is you're adding it to does not properly support it.com domains. What are the pages in these screenshots from?
Roko
RokoOP5mo ago
I'm trying to add this domain to ghl go high level
zegevlier
zegevlier5mo ago
I think your best bet is to reach out to them. I feel like the issue is on their side. They probably see looop.it.com as a subdomain of it.com, while they should see it fully as a domain. That suggests they don't properly support this thing called the "Public Suffix List", which keeps track of these things.
Roko
RokoOP5mo ago
yeah, just realized that might be the case thank you

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