Account locked for third party software
had my account permanently banned along with receiving a 4mo HWID ban, made multiple tickets and just had bot replies telling me the ban was correctly placed. I just want to get manually reviewed for my ban cause I only played for ~2 days and got randomly banned
suisei#3dch
112 Replies
also really weird how a lot of people are also creating threads regarding their accounts being locked for section 7 of ToS
and people like curry being banned on stream for the same thing
someone else has to look at this
is there something different about my ban
Hey, if you’ve got any time could you manually check my ban aswell?
fabi27#8289
your acc is not banned?
Hey, u sure those are my Ticket numbers: #114598844, #114536836 and i also got hwid because of the ban on this acc it said
try logging in again, I think your ban was lifted
Ok, im not home right now, but ill try this evening, can i just type in here again if im still banned?
yes and ping me
Ok, ty
HEY i am also facing the same issue but its been 4-5 months can anyone help me for thesame
i can assure you that i have not use any third party apps but still i faced this " permanent suspension"
this is my tickit no:- 110982899
hey xyrem, sorry if this pings you but is there any chance you can look into mine aswell?
link
link for what Exactly?
think my thread got deleted, one second
Sorry but I am Very new to all these
ohkk
hey bro do you think i should also post an thread about the same ?
https://discord.com/channels/679875946597056683/1381127240913387672
yes i think you should
@xyrem sorry for pinging again, but do you know if it's even worth trying to get unbanned? multiple of my previous tickets said the ban was correctly placed and gets closed
literally just started playing val again on may 31 when my HWID ban expired
and just got HWID banned again 2d later so I was just really confused
still HWID banned?
yea
Hey, seems like im unbanned now, i don´t know why or how but thank you, just one more question: The HWID Ban that got caused because of the 3rd part tools ban on the fabi27#8289 account is also lifted now i guess, right? And do i have to worry about getting banned again? Like was there any program that triggered it, which i should delete? This is the ticket where they just answered me btw: #114661809. Thank you for ur time. @xyrem
Nope you should be all good, the ban shouldnt happen again
Ok, thanks a lot ❤️
could any riot employee can review or escalate #114742968
Who says riot does nothing 💪😎
does nothing fr
Hello my acc got banned for 3rd party software which I never used, its been 4 months my HWID ban has been lifted but my account is still banned.
hwid bans expire in 120d, the account bans don't
but if I haven't used anything
@xyrem
your account wont be unbanned, you can make a new one if its been 4 months and the hwid ban has expired
should I keep making tickets in hopes of getting a different reply?
I guess
are most of the replies actually just copy and pastes without actually reviewing it?
no
the replies I received in the tickets said I was penalized for scripting, does that refer to a botted account specifically or anything?
botting afaik shows up as botting, not scripting
Our final investigation confirmed the scripting behavior that led to the ban, which will remain active.
that was what they told me around 1w ago
most recent one was "This account was penalized for cheating, scripting, or using an exploit to gain an unfair advantage."
also is it possible for something like logitech g hub macros to trigger a ban for scripting?
could be, not sure
oh okay alright
thank you
I do know that there have been cases of some macros applications getting some people (including some of my friends) banned for 3rd party stuff but prob not for scripting.
I just can't think of any reason I'd get banned
aside from playing on an account from my friend (pretty sure it's bot farmed)
or just macros from logitech g hub?
whatever they said you got banned for I suppose. My only two cents is macros is sometimes bannable (well at least it can get flagged by vanguard occasionally)
they didn't elaborate on what I was banned for
it's just "third party programs" which is super vague
try twitter @ch
wdym
so it looks like one ticket is scripting and the other is third party apps is this correct?
i kept getting the same copy paste
but when i did it from twitter
i got an actual human
huh?
you got unbanned from twittee
twitter
go to riot support twitter
and text the bot there to connect u to a human
message them?
oh
alright I'll try
if it was rightly given and they looked into it, it will not be revoked (or a tiniest chance)
its so weird the bot kept flagging me eventhough i waited for hours and hours
and the human just lifted it after waiting for 2 hours
got banned for third party programs, tickets told me either scripting, cheating or exploits to gain an advantage
definitely didn't cheat, didn't use any bugs or exploits
this?
yup
uh
what am I supposed to do?
ok first things first, I do not 100% know what I am talking abt but I talk from some sort of experience. First Macros is considered scripting or doing multiple things with one click of a button with is against riots fair play rules and you can get banned using them as far as I am aware. they often call this scripting, cheating, or sometimes using third party apps if you are using a specific macros application.
I don't use Twitter much
so macros is bannable (as far as I know) so the ban was rightly given as you used (presumably) macros to give yourself a advantage. I did not know this was bannable myself until a couple of days ago
we good? 👍
none of my macros even get enabled in val so
unless that still triggers vanguard?
and I've used Logitech g hub since val beta so
idk why it'd get me banned now
depending on what you are using they may still trigger it. I have had some friends have macros programmed but not on and still get flagged. I am not 100% sure though as Logitech hub is not something I am familiar with
vanguard has changed a LOT since beta XD
do I send them a direct message?
yes
send them
the first reply will be a bot ralph bot
u will have to wait until a human get in touch with u tho
i waited 12 hours
is there a specific thing I should say for a third party ban
hmm for me
i provided
3 logs of valorant
and my pc specs
alright
ty
hopefully it works
yeah logs from applocal data
logs from your c user
and logs from riot repair tool
uh the bot said
Sadly, the issue you’re experiencing is not supported for conversations at the moment.
I still want to connect you with someone to look into this. May I help you create a ticket for this issue?
Tickets may take longer to receive a response, depending on wait times.
say no
do something until
wait
i think say cancel and change the path of your report
what options for support did you choose
i chose not to login
and bot will automatically chose
account recovery for me
oh
okay
did you say can't login
or no account
it didn't bring me to it
i chose not to login
and it will just
tell me to put my email in
oh okay
I chose no riot account and it still asks for my issue
In order to create your request, I will need to gather more information about your issue.
Please select the following option that best matches your issue:
You can say: GAME CONTENT/QUESTION, PURCHASE ISSUE, TECH ISSUES, REPORT PLAYER, ACCOUNT SUSPENSION, ACCOUNT LOGIN/RECOVERY, REFUND REQUEST, OTHER ACCOUNT ISSUE.
other account issue
kept choosing other
ah okay
do I keep choosing it and saying no?
yes
if ure stuck in a loop
jus t chose any category inside the other account issue
alright
I'll see how it goes
how did you get to that
@ats no one replied except I got an email about "This penalty has already been initially flagged and verified with a manual review. This decision is final—the penalty will no longer be reviewed and this ticket will now be automatically closed.
If you have questions or concerns about any other issues, please submit another ticket, and best of luck.
Adhara Polaris
Player Support Agent"
player support agent is a human role
wasn't able to explain anything to them
just had it closed immediately
Ik you didn't ask me but quite fyi if the penalty was already checked (this would mean a human checked it themselves), it practically will never get checked again
just a bit upsetting
didn't even find out what I was banned for specifically
Often you don't it's just their policy
I still just wanna talk to an actual person
instead of 1 reply
i have the same problm and the support dont answers me
Hey same problem here … anyone can escalate kr look into #114838700 ive got banned literally for nothing … just mid game got cheater detected for no reason , riot u have got game footage, check it , ask for logs anything but wtf is this?
@xyrem why doing this ? there is no proof for me to cheat
and i didnt had anything
you want me to say sorry ?cuz im angry?
ok sorry
it has nothing to do with that, your account used cheats and it was rightfully banned. You can wait out your 4 month ban timeout and make a new account
oh god but there are no cheats on this machine at all
never used it
u think i would be stupid enough to use cheats on a acc full with skins and investments
??
Got the same issue, banned yesterday.
#114830908
Can you help to check it and know the actual reason?
riot id
i can't message it contains non english chars
Deleted by bot
Same ISSUE BRO
IS THIS A BAN WAVE?
send it in dm
riot id
Astral#gyatt dont ask
But i havent done anything
it has been 2 months, constantly posting tickets that either get bot responses or auto closed.
@Snorki ban is rightfully placed
How so?
you cheated
thisisadisastr#r4k is your alt where you used multiple cheats
I legit didnt?
bro the only thing i have on this pc is ghub and obs
and razer cortex
nothing else
other games
??
thats my first account on the game
and i got banned so i made an alt to check if i can enter and i couldnt
what do you mean "multiple" bro i have nothing on my computer
dont know why you're trying to lie, but its not going to get unbanned
im in the same situation
Then give me proof i cheated
why you believe so strongly into your automated system
if you do ill be perfectly content
with my ban
they will say cant disclose it
lmao
cuz there is none
ofc they cant