Appeal for Wrong Voice Ban (All Mic)

Dear PUBG Mobile Support, I have received a voice ban with the accusation that I opened the "All Mic" and used offensive language. I would like to clarify that I never opened the microphone at all during the match, and I did not speak in any way. This ban may have resulted from a false report or a misunderstanding. I kindly ask you to review the match records and voice logs to confirm that I did not violate any rules. Thank you for your time and support. My Player ID: [51506399984]
Solution:
Please reach out to the in-game customer service for assistance.
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10 Replies
minsted-kun
minsted-kun3mo ago
Did you call out the location of enemies through all mic? Or you given away the position to teammates?
Omarinho999
Omarinho999OP3mo ago
@minsted-kun Thank you for your response. I would like to clarify that I did not open the microphone at any point during the match. I did not call out enemy locations through All Mic, nor did I provide any positional information to my teammates. My microphone remained completely closed the entire time. I kindly request you to review the voice logs to verify this. I truly appreciate your time and consideration.
minsted-kun
minsted-kun3mo ago
I'm not in game moderator unfortunately, I can't do anything about it.
Omarinho999
Omarinho999OP3mo ago
@minsted-kunThank you for your reply. I understand. Could you please guide me on how to contact someone who can review the audio logs or help with this issue? I really appreciate your support and would like to resolve this misunderstanding.
minsted-kun
minsted-kun3mo ago
Best thing if you want to appeal is via forum and appeal there.
Omarinho999
Omarinho999OP3mo ago
Thank you for the information. Could you please provide me with the correct email address for submitting my appeal? I would like to send all the details and resolve this issue properly. I appreciate your help.
minsted-kun
minsted-kun3mo ago
Sorry wrong one, but there. https://pubgmobile.live/support
Google Forms: Sign-in
Access Google Forms with a personal Google account or Google Workspace account (for business use).
Omarinho999
Omarinho999OP3mo ago
Thank you for the clarification. I will submit my appeal through the provided support link. I appreciate your assistance. @minsted-kun
minsted-kun
minsted-kun3mo ago
No problem
Solution
delfin
delfin3mo ago
Please reach out to the in-game customer service for assistance.

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