Why I can't change my name

It's not 14 symbols long, why pubg mobile thinks that it's 14 symbols long if its not? Also when I try to pit new name on English it's says "name is already taken" (or something like that, also it's Russian on screenshot)

Solution:

A 14-character string will generally be longer in Russian than in English. This is because Russian words and syllables tend to be longer on average than English word.

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