Ban Appeal – Player ID: 5141754817
Hi, my friend’s account was permanently banned by mistake. He spent thousands of dollars and never used cheats. It happened while opening crates. Please review:
Player ID: 5141754817
Name: ألن
We already tried in-game support but got no help. Please escalate this to someone who can manually review it. We also have screenshots if needed. Thanks.
Name: ألن
We already tried in-game support but got no help. Please escalate this to someone who can manually review it. We also have screenshots if needed. Thanks.
Solution:Jump to solution
Hello, @George
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
6 Replies
Solution
Hello, @George
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form.
Hi @minsted-kun-kun,
Thanks for the reply. I tried using the community support form, but it only lets me enter the account ID — there’s no place to explain the situation or upload evidence.
Can you please guide me where I can write a detailed explanation and send screenshots?
This account was banned by mistake and we need someone to manually review it.
Thanks a lot 🙏
Add the User ID, that's it.
Hi @minsted-kun-kun,
Thanks a lot for your reply and time 🙏
I understand your point and already submitted the User ID in the form.
If there’s any way you can help escalate this or let someone manually review it, I would deeply appreciate it.
This account means a lot to us — we’ve invested years and money into it, and it’s heartbreaking to lose it like this.
If it’s out of your hands, I still thank you for trying to help.
Much respect ❤️
Your case will be reviewed manually. You can track the status of your appeal via https://pubgmobile.live/status.
Thank you for reviewing the case manually. I understand it takes time, but I really hope for a positive outcome. This account represents years of effort and investment, and I sincerely hope it gets unbanned. I’ll keep checking the status. Thanks again for your support.
@Quendi