Ban Appeal - Player ID-5909324603
Hi,my account was blocked by mistake. I haven't played on my account for a long time after it was frozen until 06/15/2025 ,but after logging into the account, it was blocked until 06/15/2035 (10 years) I spent a lot of time and money on this account, I really ask you to help me solve this problem.❤️
Player - ID-5909324603
Name- Full MEF
I appealed in the game, but I didn't get any help.Perhaps you can pass this on to someone who can check it manually.
I have screenshots if needed.
Solution:Jump to solution
The game accounts are banned only for violating PUBG MOBILE's terms of service.
If you believe that your account has been wrongfully suspended, you can submit an appeal through https://pubgmobile.live/support....
24 Replies
Please send this in Official Investigation Panel Pubg mobile Discord Server...
Here is the screen shot for your reference
Discord Server id:
1024234359831658526
@MEF
Good
@MEF "As an investigation major, based on my knowledge, no account gets banned for 10 years without a reason. It's likely that someone logged into your account or used some hacks or cheats on it. Accounts don't get banned without cause. It's possible that someone else accessed your account and used hacks or cheats, resulting in a 10-year ban."
Are there any chances to unban your account?
my friend received the same ban yesterday and with the same date
@MEF
The chances of getting unbanned are very low, but it's possible if you join the PUBG investigation panel on Discord and I appeal on your behalf, explaining that your account was banned without reason. However, based on my knowledge, the chances of your account getting unbanned are only 5%, and there's a 95% chance that it will remain banned.
@Hash
Can you explain how to log in there? I don't use discord and don't understand much about how to find the server.
@MEF
Are you In-game PUBG investigator?
Solution
The game accounts are banned only for violating PUBG MOBILE's terms of service.
If you believe that your account has been wrongfully suspended, you can submit an appeal through https://pubgmobile.live/support.
@Hash Yes, I was a private investigator and I planned to go higher
@MEF if you're Investigator than you'll get invite link through in-game mail to join Investigation Panel discord because there isn't any chance to join else an invite link. Although you can Submit the form that baby swifty has sent above.
@Hash I got an investigator a long time ago, and then I might have received an invitation, but I ignored it. I have now filed an appeal using the link I sent baby swifty
That's okay. But you haven't ignored that invite link🤦🤦
I've looked through all the mail but I haven't found the Invitation link.
you can also look at my history of fights and replays and make sure that I played without cheats and so on.
@MEF
If your account is banned for 10 years, you can appeal, but the chances of getting unbanned are low. PUBG will review your recent matches (1-3 matches) and if they find any violations, your account will likely remain banned.
The possible reason for the ban could be someone else using your account without your knowledge and using cheats, which led to the ban. If you didn't use any cheats and appeal, there's a small chance your account might get unbanned. However, it's likely that someone else used cheats on your account, resulting in the ban. This might also be the case with your partner or friend who might have used cheats or played with someone who used hacks, leading to their account ban as well.
I have filed an appeal and am now waiting for a response, I have never played with cheats, like my friend, I have not even played for the last week after logging into the game, the account was banned
@MEF
Not you but May be someone else used your account.
@Hash
I filed an appeal, it's been more than a week now and there's still no answer. I hope there's still a chance to unban the account or get an answer to my appeal. I feel very sorry for my account, on which I spent a lot of time.
It's very unlikely to be Unbanned. You should play with new account.🥲
when filing an appeal it says that the answer will come within 7 days, but I've been waiting for almost 2 weeks and nothing has come
That's the reason It ain't getting Unbanned.. you can track your account request Claim status through below link⤵️
https://pubgmobile.live/status
I already tried to open it but I get an error
Your account will remain banned.
Feel free to reach out to customer service via in-game or by sending an email to service@pubgmobile.com if you still need assistance.
