CloudFlare's Abuse Report System is getting abused

I currently own 2 domains, and recently got falsefully reported by so called "Armenian Foreign Minister" with CloudFlare Abuse Report System. It seems that the system is using AI to handle the reports. But seriously, it sucks. My domains are keep getting attacked by someone called "NeseOS" and they are making these false scenario to trick AI into accepting the report. This has to be get stopped. They are also attacking a project called "Supermium" which is their domain is getting falsefully reported by this too. How could i contact Cloudflare about this more? I just also got another report saying that my website is phishing and "impersonating" a well-known bank, but that's actually just lie. How come this AI is too bad?
14 Replies
Idle
Idle•4mo ago
?abuse-reply
SuperHelpflare
SuperHelpflare•4mo ago
Please contact abusereply@cloudflare.com to appeal or investigate any actions taken against your content. Community members, employees on this Discord, or Cloudflare Support will not be able to help you regarding any issues with Trust & Safety. The email is the only way to reach them.
Idle
Idle•4mo ago
t&s are not ai
Sparrow
SparrowOP•4mo ago
they are, they recently accepted a report including hard n-word, thats definitely an ai (i can send screenshot) and they redirect this to somewhere else too, why cloudflare is too hard to contact? just some automatic message Well yeah, it looks like you need to pay for Pro to get support 🤡 their mail does not even has a chance i hope cloudflare gets sued by this one day..
Idle
Idle•4mo ago
you do not 😀
Sparrow
SparrowOP•4mo ago
then how? how do i get support?
Idle
Idle•4mo ago
.
Sparrow
SparrowOP•4mo ago
.
DarkDeviL
DarkDeviL•4mo ago
As the message says:
Community members, employees on this Discord, or Cloudflare Support will not be able to help you regarding any issues with Trust & Safety.
Hint: "*will not"
Sparrow
SparrowOP•4mo ago
...
DarkDeviL
DarkDeviL•4mo ago
....
Sparrow
SparrowOP•4mo ago
i asked for where to get support, not where to get bot automatic messages
DarkDeviL
DarkDeviL•4mo ago
It doesn't really matter how much you continue, no one will be able to help you from here, Trust & Safety is like a "black box". And no, you don't need Support, you need Trust & Safety. If you have already sent an email, as it would sound like, by your mention of "automatic message", then there is nothing more you can do, but to wait for T&S to look in to it, and return to you.
Sparrow
SparrowOP•4mo ago
ah okay, you're right honestly

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