Game not loading issue (in my new laptop)
I just bought my new laptop its an hp omen 16 with an rtx 4070 i7 14700hx 32gb ram and 1tb storage. But i cant seem to play valorant as it keeps getting stuck in the loading screen or becomes a black screen. ive reinstalled the game multiple times done it with van guard too updated my drivers and it still does not work i have been facing this issue for like 2weeks now i thought it was a bug but guess not. Please help me out
20 Replies
Press windows key
Type installed apps and open it
From there delete Everything related to nvidia
Then
https://us.download.nvidia.com/Windows/576.80/576.80-notebook-win10-win11-64bit-international-dch-whql.exe
Download and install the driver
ok ill do that
its re installing the drivers
and the nvidia app
@Icarus did not work
Still has same issue im stuck
In loading screen
can you record of video of what you see when you launch the game? @WeebZero
yes
and one more thing
hes dming me saying he tech support
I don't know who that is
i could not send full video cus i dont have nitro
https://youtu.be/Eos1JqYToJE
a ytube video of the whole thing
@junimo please help out
ooo I see, can you send me your valorant logs?
@WeebZero https://support-valorant.riotgames.com/hc/en-us/articles/360048981973-Gathering-Logs-in-VALORANT
follow this and grab the "User Logs"
VALORANT Support
Gathering Logs in VALORANT
Sometimes, our agents will need specific data in order to assist you in fixing a problem (as a machine myself, I can relate). Technology can bring you part of the way, since whenever VALORANT crash...
is this it?
these are my logs from the riot repair tool
yup
taking a look
ok so you and https://discord.com/channels/679875946597056683/1386079669228535828
have the same issue, let's use that thread
alrr