Immich•6mo ago

Error when connecting to immich container through url

Hello.
I have followed the steps and ran the docker compose for the latest immich release. It works just fine connecting locally. I am unable to connect properly through the url. I will attach some images. I tried a couple previous versions to see if it was specific. It seems that something is improper in my config. Any assitance would be greatly appreciated. The docker compose is the standard from the site. The only change is the uploads directory.

Immich•6/23/25, 8:10 PM

:wave: Hey @SFM,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•6/23/25, 8:10 PM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

SFMOP•6/23/25, 8:13 PM

immich_server_logs.txt41.87KB

Zeus•6/23/25, 8:16 PM

this is so complex of a proxy setup, why?

Zeus•6/23/25, 8:16 PM

https://immich.app/docs/administration/reverse-proxy/#nginx-example-config

Zeus•6/23/25, 8:19 PM

did a LLM write this? lol

bo0tzz•6/23/25, 8:24 PM

There are so many things wrong with that proxy config :monakS:

Zeus•6/23/25, 8:26 PM

I especially like routing assets to a static path on the host

ZZeus did a LLM write this? lol

SFMOP•6/23/25, 9:39 PM

Yes

Zeus•6/23/25, 9:53 PM

You should throw it all out and use our guide. What you have is terrible

SFMOP•6/23/25, 10:13 PM

Where can I find the guide?

SFMOP•6/23/25, 10:13 PM

SFMOP•6/23/25, 10:20 PM

I just get a big image with that config.

Zeus•6/23/25, 10:39 PM

you can post your full nginx setup, but this isn't really immich related. you might want to ready #Exposing Immich to the internet or ask in #off-topic

SFMOP•6/23/25, 10:48 PM

Okay, thank you

Error when connecting to immich container through url

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