Region bug for red crystal, but unable to follow the suggested redemption method

So I made a Reddit post about a red crystal I got and my issue that I couldn’t spend it. One of the pubg moderators told me it was a bug but I could redeem the crystal in the events tab to convert it back to my region. I have checked through every single item in the event tab and there is nothing. How can I convert it? Any insight? What can I do to fix it?
Solution:
You can report it as a bug through https://pubgmobile.live/support
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3 Replies
S1lent
S1lent5mo ago
Hello @Keanu Do you not see this event?
No description
Keanu
KeanuOP5mo ago
I cannot see it
No description
Solution
S1lent
S1lent5mo ago
You can report it as a bug through https://pubgmobile.live/support

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