Serious Problem: Rewards Stuck in Processing for 50+ Days
Hello. I am a creator from the PUBG Mobile Creator Hub platform. For more than 20 days, my USD reward withdrawals have been stuck in the “Processing” status and haven’t reached my bank account. I tried contacting the support mail and admins many times but got no clear result. This issue is affecting many creators, and some payments have been stuck for over 50 days. We kindly ask Tencent’s financial team to urgently check the reward pool system and process the pending payments.
Please don’t ignore this message — too many creators are affected, and it’s damaging our trust in the platform.
#payment-issue #creatorhub #reward-delay #urgent-support
Please don’t ignore this message — too many creators are affected, and it’s damaging our trust in the platform.
#payment-issue #creatorhub #reward-delay #urgent-support
Solution
This issue has been resolved by Tencent. If you have any questions please reach out to the Next Star Team.
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