DNS records suddenly don’t work anymore
Hi there, the dns records don’t seem to work anymore (even though they did before) on my domain, what can I do
9 Replies
Feedback
Feedback has been submitted! Thank you :)
You have a clientHold (https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en#clientHold) status on your domain. You need to reach to Cloudflare via a ticket
Thanks, Do you know how I can do so
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Make sure to submit it under the Registrar category
It just says post to community and not ticket/case, should I still send it
Yes. This is an issue that can only be solved with Cloudflare's direct involvement
Alright thanks for the support