my account is recovery but when I finish it when is it kije this

Original message was deleted

ChoyKazoku•7/4/25, 8:01 PM

ChoyKazoku•7/5/25, 3:27 AM

？

delfin•7/5/25, 12:24 PM

Hello @ChoyKazoku! Could you try submitting a new recovery request and see if you get the same error again?

ChoyKazoku•7/5/25, 6:22 PM

I did

ChoyKazoku•7/5/25, 6:22 PM

@delfin

CChoyKazoku I did

delfin•7/5/25, 9:12 PM

Were you able to submit a new request?

ChoyKazoku•7/5/25, 9:18 PM

Yes

ChoyKazoku•7/5/25, 9:18 PM

But it keep saying that

CChoyKazoku But it keep saying that

delfin•7/5/25, 9:20 PM

Got you. You can report this issue as a bug from https://pubgmobile.live/support > Bug.

In the meantime, you can submit your account recovery request from https://pubgmobile.live/support > Recovery instead.

ChoyKazoku•7/5/25, 9:21 PM

@delfin

why is the live support closed?

CChoyKazoku @delfin🐬 why is the live support closed?

delfin•7/5/25, 9:22 PM

What do you mean?

ChoyKazoku•7/5/25, 9:22 PM

CChoyKazoku Click to see attachment

delfin•7/5/25, 9:23 PM

It is back up now. You should refresh your page.

ChoyKazoku•7/5/25, 9:25 PM

is the same

CChoyKazoku is the same

delfin•7/5/25, 9:30 PM

It is open for me. Could you try opening the link in a new tab?

ChoyKazoku•7/5/25, 9:34 PM

give me the link please

ChoyKazoku•7/5/25, 9:34 PM

it still says closed

CChoyKazoku give me the link please

delfin•7/5/25, 9:35 PM

https://pubgmobile.live/support is the link. I am not sure why I can access it but it says closed for you. I suggest checking it again later.

ChoyKazoku•7/5/25, 9:36 PM

it say closed

ChoyKazoku•7/5/25, 9:39 PM

can you help me

ChoyKazoku•7/5/25, 9:39 PM

this account is very import to me

ChoyKazoku•7/5/25, 9:45 PM

@delfin

CChoyKazoku it say closed

minsted-kun•7/5/25, 9:47 PM

It worked for me, try going to the link like delfin said.

CChoyKazoku it say closed

delfin•7/5/25, 9:52 PM

You can try restarting your device, changing your network or cleaning your browser's cache. The form is open.

ChoyKazoku•7/5/25, 9:53 PM

ChoyKazoku•7/5/25, 9:54 PM

should try it on my ipad too

delfin•7/5/25, 9:54 PM

You can, it's up to you.

my account is recovery but when I finish it when is it kije this

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