T
Typebot2mo ago
Red

Typebot not loading with GTM and Cloudflare?

Hi, for some reason, when I load Typebot via Google Tag Manager (GTM), it is not being loaded. Tag Assistant debugging shows that the Tybebot Custom HTML tag is fired but the chat icon is not loading. If I use the Typebot custom html code on the website itself, it loads well. I wonder if there are any intrciacies involved with GTM and Cloudflare? Thanks!
3 Replies
Red
RedOP2mo ago
The thing is I have another third party tool loading well with the same setup. So I am confused why the Typebot widget will not load at all with GTM, even though the Tag Assistant debugging shows that the custom HTML code fired. But no <script src="https://cdn.typebot.io/widget.js"> " was found in the DOM at all. And when i paste the typebot on the page itself, it works, so it should eliminate any site issue? But something else must be blocking typebot inside GTM?
Baptiste
Baptiste2mo ago
Can you provide more info? Like where can we try it out? Also this URL https://cdn.typebot.io/widget.js does not exist
Red
RedOP2mo ago
Please ignore this. For some reason, I deactivated the Pixel Tracking Manager Pro plugin, and things work well now. Sorry for the trouble! Thanks!

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