technical support response
regarding my request to tech support, they wrote me #N/A - can you explain what this means. Аnd where to write if they need additional information?
Solution:Jump to solution
Please directly contact the in-game customer service if you still require assistance.
7 Replies
Me to same
refresh the page, they replied
then another aspect of the question is how to dispute the decision of technical support? for example, I have many screenshots and data confirming my rightness. how else can I try to restore the account?
N/A means Not Available ( There are 99.99% chances that your claim is rejected)
and what should I do? if I want my application to be reviewed and for example to check more data
Unfortunately, You can submit the request only once using community support,
You should contact in-game customer service for further assistance
They send a code to my email, but my account was stolen and my email was changed.
that's the problem
Solution
Please directly contact the in-game customer service if you still require assistance.