Hacked Account
I mistapped on a fishing link on facebook.
After that my account got hacked.
I have played Pubg Mobile Campus Championship Final and also Claimed The Prizepool. One Of The Official Caster Named Ocean Sharma had taken My team interview which is also broadcast on pubg official YT Channel and i was there also. And My ID was registered there also. You Can Verify My name IGN and Game id also Because All of them were Submitted On Official Page. Not Only That I Have played Many Many Official Tournaments Of Pubgm By this id and i also provided my all identity proofs. I Can Provide Each and Everything! Also There is many many live streams on my page.
I cant File claim because i sold my last device! So please help me!!! I can give tons of proof that i am the owner of this account from beginning!
Solution:Jump to solution
If your request on the sheet and the in-game recovery tools are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
9 Replies
https://pubgmobile.live/support
Please submit a recovery request for further assistance on theirs Official support forum.
@JavedKhan i did already but its failed!
I have all the proof that i am the owner for last 7years. But suddenly this thing happened! Can you please appoint someone manually?
They will check your recovery. If it's ineligible for check, use in game tool.
Why dose this seem so common
For further assistance contact PUBG Mobile Customer Service mail (service@pubgmobile.com)
I did but they are saying for file claim!
I am doing it with all correct answers but it getting rejected because i am not doing it from my old device! I sold old device and bought a new one! So can you please help me? I have all the propf of last 7years including live streams!
I already send but no response, this email support still active?
Submit a customer support forum with accurate answer so, that your to be reviewed manually. If already rejected contact customer service by mail them about your lost/stolen account.
service@pubgmobile.com
Solution
If your request on the sheet and the in-game recovery tools are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying.