Unable to Add Domain – Zone on Hold

Hi, I’m trying to add my domain to Cloudflare, but I’m getting the following error:

 "The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the owner of the Cloudflare account that manages this domain to have the hold removed." 


I own the domain and have full control over it (DNS registrar access, etc.), but I don’t know which Cloudflare account currently has a hold on it. I do not have an Enterprise account.

Questions:

Is there a way to remove this hold without Enterprise support?

Can someone at Cloudflare tell me what account is holding the zone so I can reach out or prove domain ownership?

Where can I escalate this issue or get help to resolve it?

Any guidance on how to proceed would be appreciated. Thanks!
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