I'm getting "Queues are unavailable on the free plan. " after upgrading my account."
How long does it take after upgrading your account before you can create queues.
8 Replies
Should be immediate, can you link your account so we can take a look?
?link
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
Thanks, I've linked the account
I see you have Workers for Platforms but not Workers Paid - these are 2 different subs, Workers Paid is what would give Queues. If you need both, you'll unfortunately need both subs today.
oh how do I get workers paid? can i get a refund on the workers platform or move that credit over to workers paid?
oh i see the menu option now
I've upgraded to paid, but how do I cancel the workers platform and get a refund. I just signed up for that a hour ago
can you open a ticket and send me the case id?
?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
Thank you. I've created 01645404
This ticket was closed syaing I can't get a refund
not cool