Request to Unlink Phone Number
Hello, I want to unlink my phone number from my PUBG Mobile account.
My UID is 5480544375 and IGN is FaZeAefferr.
I cannot access my old phone number, and there is no unlink option in the game.
Please help me remove the phone number from my account. Thank you.
My UID is 5480544375 and IGN is FaZeAefferr.
I cannot access my old phone number, and there is no unlink option in the game.
Please help me remove the phone number from my account. Thank you.
Solution:Jump to solution
Hello, @F!
You can only update a linked phone number or email. You cannot directly change it to a new one without access to the old one. If you've lost access to your phone number, we recommend contacting your service provider to try and recover or replace it. If that’s not possible, please reach out to the in-game customer service for further assistance....
4 Replies
You can change your phone number without verification code in game by clink on change if you have your regular device otherwise recovery it in game security center.
Thank you for the information.
However, I do not want to change my phone number, I want to completely unlink/remove the phone number from my PUBG Mobile account.
Since there is no option to unlink in-game, please help me remove the linked phone number from my account.
My UID is 5480544375 and IGN is FaZeAefferr.
Thank you for your assistance.
You can completely remove it in game security center
Solution
Hello, @F!
You can only update a linked phone number or email. You cannot directly change it to a new one without access to the old one. If you've lost access to your phone number, we recommend contacting your service provider to try and recover or replace it. If that’s not possible, please reach out to the in-game customer service for further assistance.