HGL
genetic-orange

Genshin impact not launching

After successfully installing Genshin Impact via the installer in game, it works fine, but once I exit the game I cannot launch it. I tried to play it on Wine ge, Proton experimental, Proton 10, Proton 6.3 but it's always the same. I get those two pop up windows. I don't know what to do anymore.
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5 Replies
HeroicBot
HeroicBot3mo ago
To help you, we need a game log. Please see the following images on how to get it.
From An unknown user
From An unknown user
From An unknown user
From An unknown user
From An unknown user
From An unknown user
generous-apricot
generous-apricot3mo ago
if you cannot upload the log to the to the site, just upload the log here I would suggest that you enable verbose logging and getting a new log because that'll be the first thing I ask if you just send in the log you have in the screenshot
genetic-orange
genetic-orangeOP2mo ago
I can upload the log now, here it is https://0x0.st/8DVy.log @termdisc I know I'm reminding myself a bit late, but i was on vacation- couldn't do anything on my pc.
genetic-orange
genetic-orangeOP2mo ago
https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/Anime-Games#genshin-impact I did everything written on this page. I don't get the pop up window anymore, but the game still doesn't start. It's now like this and nothing happens.
GitHub
Anime Games
A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS. - Heroic-Games-Launcher/HeroicGamesLauncher
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genetic-orange
genetic-orangeOP2mo ago
Okayy, I tried to launch it like 20 times and on the 20th time it actually launched? Thank u for your time termdisc :3

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