Account Hacked

I am not able to login into my valo account. I tried to submit a ticket but i don't remember the details like first agent unlock and first gun buddy. i just have my first email can anyone help me.
15 Replies
Icarus
Icarusβ€’2mo ago
Just open a ticket with whatever info you remember
𝓩𝓸𝓑𝓑𝓲𝓴
I opened a ticket but no help they need all the information
Icarus
Icarusβ€’2mo ago
Information that are most required are, original email, dob, account creation date Did you provide those accurately
𝓩𝓸𝓑𝓑𝓲𝓴
I don't remember the account creation date
Icarus
Icarusβ€’2mo ago
Check your email, they send an email when an account is first created
𝐊𝐞𝐧 Β°α΅•Β°
If you still have access to your first email linked to the account that’s your best shot just go to riot support and submit a ticket and mention clearly that you don’t remember the security details but do have access to the email but be honest and provide any info you do remember like region, last played date, purchase history if any
𝓩𝓸𝓑𝓑𝓲𝓴
I provided all the details but they still need rest of the details
𝓩𝓸𝓑𝓑𝓲𝓴
account creation date, first agent unlock and first gun budddy unlock
Icarus
Icarusβ€’2mo ago
You do still have access to your original email right
Icarus
Icarusβ€’2mo ago
So check for the first email from riot When they sent it, that’s the account creation
𝓩𝓸𝓑𝓑𝓲𝓴
I checked my inbox but i am not able to find the mail of account creation.
Icarus
Icarusβ€’2mo ago
It won’t specify β€œaccount creation” Just search for riot on the search bar Scroll to the very first email

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