When logging into the website to pay for premium, no options exist
Hey there! I was looking at this bot to be the primary exp system for my server and wanted the Whitelabel as well, however after logging into https://www.kiai.app/premium -- it tells me to select a server but no options are available
Discord
Kiai • Discord App
We'll handle leveling, so you can level up your community.
:globe_with_meridians: https://kiai.app
:book: https://docs.kiai.app
:grey_question: https://discord.gg/nVRMrrfZyt
24 Replies
Hey @Baylem! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow
Heya. It's working fine on my end, do you know how to open up the developer console on your browser?
Yes I do
Could you screenshot that and send it here?
I have a hard time believing its my adblocker though
I tried turning it off and I got the same no-servers result
I'll try a different browser
different browser
also seeing this on a fresh chrome instance
Hmm. Could you try deauthorizing the Kiai application in your settings, and then clearing the cache of the site and reloading?
How recently was Kiai added to the server you're trying to add premium to?
Works in firefox
apart from missing a background behind the server list
also that error in console does still happen when its working in chromeium
I get a 502 error fro stats.b1.buape.com/script.js
thats normal, the servers still load with it like that
I tried in a Firefox browser as well and none of it loads, I'll try kicking and readding the bot to my server then giving it a little and refreshing my auth
just seems like its trying to load a statitics script that is gone
https://http.cat/502
If the bot was added really recently, it could be a caching issue. We could try to purge this cache and see if it fixes the issue.
Solution
looks like kicking and readding it worked
:YIPPEE:
so is there a way to purchase Whitelabel and premium together or do I need to purchase each seperately
iirc each seporately
They are separate purchases, yes.