Request access to Protected Customer DataWebhooks and syncs will fail warning

I am seeing this warning even though I have the access already. There is a store that looked like it was failing to sync data and when I tried to manually sync it, it did not do anything
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11 Replies
Chocci_Milk
Chocci_Milk2mo ago
Hello, Could you please share the URL of your application and some more information about the sync? Maybea traceId if you have one
Donald
DonaldOP2mo ago
https://prime-bundle.gadget.app/ There was no sync or traceId when i clicked on the sync history i just tried to manually sync a random store and its been syncing for a while
Donald
DonaldOP2mo ago
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Donald
DonaldOP2mo ago
hmm this might be a different issue. looks like this store is hitting a rate limit
Donald
DonaldOP2mo ago
No description
Donald
DonaldOP2mo ago
93d15ac55b2c7959ad341ccb47584762
Chocci_Milk
Chocci_Milk2mo ago
Are you potentially making other requests to that store in actions that would be run during the sync?
Smelvin
Smelvin2mo ago
I saw this while investigating, and to fix it you would need to remove the field or fill out all the optional fields (second section) for it to work
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Smelvin
Smelvin2mo ago
We also found this in shopifyOrder/create/ Having this run while syncing a store would contribute to being rate limited. You'll want to add additional logic for this, as well as use enqueue.
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Donald
DonaldOP4w ago
Hi Mark, sorry for the late reply. I am finally getting to this. Can you explain what you mean by adding additional logic. Should I do something on top of using enqueue?
Smelvin
Smelvin4w ago
Hi Donald, enqueueing this action would be best. I realize I wrote a tad ambiguous, I was referring to adding filtering

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